Samsung POWERbot VR2AR72 Série Guide D'utilisation page 33

Troubleshooting
Symptom
Point cleaning is not working.
POWERbot does not clean some
places.
Schedule function cannot be set at
the desired time.
I have installed the SmartThings
app, but the POWERbot fails to be
connected.
I fail to log into the Samsung account.
A message appears saying there is a
failure during Easy-Setup.
The SmartThings app does not work
even though your smartphone
is normally connected to the
POWERbot.
The functions of the SmartThings
App do not work.
The SmartThings Robot Vacuum App
fails to start.
The POWERbot is not connected to
Wi-Fi.
The Intelligent Power Control function
works on a normal floor. (It should
only work on carpets.)
The Intelligent Power Control function
does not work.
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fIf you point the red light directly at POWERbot, it may not
move in desired direction.
– Point the red light on the floor within 1.6 ft (0.5 m) of the
POWERbot.
✻ ✻ Do not use point cleaning in direct sunlight, under bright
light, or on dark floors.
fCheck whether the docking station is installed in a narrow
passage or near a room door and move it to another place.
– If the docking station is installed in a narrow passage or
near a room door, the POWERbot cannot pass through the
passage or door.
fCheck whether the anti-disturbance time is set at the
SmartThings App and cancel the anti-disturbance setting.
fYou can use the product after connecting the wireless
router and the POWERbot through Easy-Setup according to
the procedure.
fCheck your ID and password on the screen of the Samsung
account.
fYou may have failed temporarily due to the distance from
the wireless router or other obstacles. Please try again after
a while.
fTurn off the SmartThings app and then run it again, or
disconnect the smartphone from the wireless router and
then connect it again. Or turn off the power supply of the
POWERbot, turn it on, wait for a minute or longer, and then
run the SmartThings app again.
fCheck if the remote control blocking function of the
POWERbot is set. (When the remote control is locked, the
Wi-Fi indicator is turned off.)
fCheck if the POWERbot is connected to the wireless router.
fCheck the setting status of the wireless router.
fCheck whether the floor is not even and then the POWERbot
works with its body a bit lifted up.
fCheck whether there are any foreign matters on the cliff
sensor which is at the bottom of the POWERbot.
fCheck whether the floor color is dark.
fWhen the POWERbot cleans a carpet with short fibre and
bright color, it may recognize the carpet as a floor and then
the Intelligent power control function may not work.
ENGLISH-32
Checklist
2019-03-19 오후 5:25:54