Error Codes; Battery & Charging - Babboe Max-E Manuel D'utilisation

ERROR CODES

If the pedal assistance is not working properly, we recommend that you first check the various cable connections
and verify that the battery is sufficiently charged. As with any electronic system, a malfunction is possible. If this
is the case, please contact your Babboe dealer so that any repairs can be performed quickly.
The following table shows the error codes and their significance in the system. Potential causes and sources
serve as a guideline to determining where the error may occur.
ERROR DESCRIPTION
CODE
1 Current Detection Error
2 Battery
Communication Error
3 Battery Cell Voltage
Error
4 Temperature Error
5 Motor Stall
6 Battery Calibration
Error
7 Pedal Error Signal
9 Communication Error
"Always have the tailwinds
in your favour with the electric
Babboe Max."
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POTENTIAL CAUSES POSSIBLE
SOURCES
Internal short circuit, MOSFET failure, Controller
current detection failure
I2C bus failure, poor battery connection Battery, Controller
Single cell voltage below 2.56V or above Battery, Controller
5.12V
Temperature of battery >50 or <-20C of Battery, Controller
controller > 80 or < -20C
Motor malfunction causing stalling Motor, Controller
Real voltage and read voltage difference Controller
larger than 0.1V
Pedal error signal but controller OK Speed sensor
No communication between display and Display, Controller
controller
BATTERY & CHARGING
Range
The range is the total distance you can travel with your electric Babboe cargo bike on a single trip without
recharging.
The minimal range of your electric Babboe cargo bike is typically > 25 km. However, the range is dependent
on many factors that can significantly shorten the range. Many of these factors can be overcome to positively
affect the range.
Influencing factors:
• The total weight (weight of the cargo bike + rider + load in the box)
• The resistance (wind, tire pressure*, speed, road conditions and differences in altitude)
• Your driving behaviour (shifting gears up and down in a timely manner and driving speed)
• The outdoor temperature
• Age of the battery (battery capacity decreases as the battery ages)
* Tires slowly deflate. Make sure you pump more air in the tires of your Babboe cargo bike every two weeks (3,5-4 bar).
IMPORTANT! PLEASE NOTE:
• To extend the range, the top speed of the assistance will slowly decrease as the battery drains.
• The performance of your battery will decrease at low temperatures. The range is optimal at a measured
temperature of approximately +/-25 °C. The guideline is that the capacity decreases by 1% with a temperature
drop of 1 °C.
Capacity of the battery
The battery of your Babboe cargo bike has a capacity of 11.4 Ah and a voltage of 32.85 volts. The battery provides 374 Wh.
IMPORTANT! PLEASE NOTE:
• In order to reach the maximum capacity of the battery, it must be fully charged/ discharged at least 10 times.
• Each year, the capacity may be reduced with up to 15%. The decrease is dependent on the usage and
charging cycles. It may happen that Babboe cargo bikes purchased at the same time have different ranges.
New batteries provide at least their minimum specified values, but there could be a slight variation.
It is possible that one of the Babboe cargo bikes performs above the specifications.
Inserting and disconnecting the battery
The pedal assistance must always be switched off when inserting or disconnecting the battery. If you want to
insert the battery in your Babboe cargo bike, slide the battery into the controller box (by the rear carrier). Then lock
the battery using the battery key, which is located on the left side of the controller box. To lock the battery, insert the
battery key into the lock and turn it counter clockwise.
To disconnect the battery, unlock the battery lock with the battery key clockwise. Then remove the battery from the
controller box by pulling the handle at the bottom of the battery.
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