Before You Call For Service; Troubleshooting; If Service Is Required - Vintec A18342801 Guide D'utilisation Et D'entretien

Before You Call for Service

If the unit appears to be malfunctioning,
read through this manual first. If
the problem persists, check the
Troubleshooting Guide below. Locate the
problem in the guide and refer to the cause
and its remedy before calling for service.
The problem may be something very simple
that can be solved without a service call.
Consulting or contracting a qualified service
technician may be necessary.
WARNING
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main electrical
power has been disconnected.
Problem
Unit not cold
enough.
Adjust temperatures
(see "Controls and
Settings" section).
Unit too cold.
Contents of unit
too cold/frozen.
Adjust temperatures
(see "Controls and
Settings" section).
No interior light.
Light will not go
out when door is
closed.
Alarm(s) will not
shut off.
Power is not restored
after power failure.
Door does not
close properly.
Possible Cause
• Control set too warm.
• Light staying on.
• Airflow to front grille
blocked.
• Door gasket not sealing
properly.
• Unit is in Demo Mode.
• Control set too cold.
• Failed LED assembly.
• Manual light control is
ON.
• Door switch not making
contact.
• Door is ajar.
• Power has failed.
• Internal temperature is
too high.
• Circuit breaker has
tripped.
• Door hinges are
misaligned.
• Door gasket is not
sealing properly.

Troubleshooting

If Service is Required

Contact the dealer where you purchased
the unit if service is required. State the
model and serial number and explain the
problem. The model and serial number plate
is located on the ceiling of your unit. If you
do not know the name of the selling dealer
or a local service company, you can check
online at www.vintec.com or call
1-800-325-1371.
Remedy
• Adjust temperature colder. Allow 24
hours for temperature to stabilize.
• Turn off manual light control. See
"Controls and Settings" section.
• Airflow must not be obstructed to
front grille.
• Adjust door gasket.
• See "Demo Mode" under
"Controls and Settings" section.
• Adjust temperature warmer.
Allow 24 hours for temperature
to stabilize.
• Contact a qualified Vintec
Service Technician.
• Turn off manual light control. See
"Controls and Settings" section.
• Check for proper door
alignment.
• Any interaction on the Control
panel will disable the alarms.
• Ensure door is closed firmly.
• Allow 24 hours for temperature
to stabilize.
• Verify electrical supply. See
"Installation" section.
• Loosen hinges and re-align door.
Retighten hinges.
• Turn gasket 180°.
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