Idexx SNAPshot DSR Reader Manuel D'utilisation page 14

Message: "Unable to Complete Analysis: Do not reinsert this device."
If the "Unable to Complete Analysis: Do not Reinsert Device" message
appears: Tap OK and run the Check Set devices.
If the Check Set devices are out of range, see "SNAPshot DSR Performance Check Set
is out of range" below. If the Check Set performs correctly, rerun the sample on a new
SNAP device and verify that:
• The test was run according to the package insert included in the test kit.
• The control and sample spots on the device are clearly visible with no
background color.
• The SNAP device is firmly and completely inserted into the SNAPshot DSR
Reader port.
• The SNAP device was not moved or removed during the reading process. If the
problem continues, call IDEXX Technical Services.
SNAPshot DSR Reader Performance Check Set Is Out of Range
If the SNAPshot DSR Reader Performance Check Set is out of range,
verify that:
• The Check Set device is firmly and completely inserted into the
SNAPshot DSR Reader port.
• The Check Set device was not moved or removed during the reading process.
• The Check Set devices are clean and have no foreign material in the
results window. If the Check Set continues to read out of range, call IDEXX
Technical Services.
NOTE: The Check Set devices are not positive and negative controls, and should not
be used as positive and negative controls.
14 IDEXX SNAPshot* DSR Reader Operator's Guide