After-Sales Service And Application Service - Bosch ART 24 Notice Originale

OBJ_BUCH-1983-006.book Page 14 Thursday, September 22, 2016 9:42 AM
14 | English
Troubleshooting
Problem
Trimmer fails to operate
Trimmer runs intermittently
Garden product labours
Machine does not cut
Line can not be fed
Line keeps breaking
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
F 016 L81 619 | (22.9.16)
Possible Cause
Power turned off
Mains socket faulty
Extension cable damaged
Extension cable damaged
Internal wiring of machine damaged
Grass too high
Cutting line too short/broken off
Spool empty
Line inside the spool entangled
Line inside the spool entangled
Trimmer used incorrectly
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
Corrective Action
Turn power on
Use another socket
Inspect cable, replace if damaged
Inspect cable, replace if damaged
Contact Service Agent
Contact Service Agent
Cut in stages
Inspect the spool, replace if necessary
Replace the spool
Inspect the spool, replace if necessary
Inspect the spool, replace if necessary
Only trim with the tip of the line, avoid
stones, walls and other hard objects.
Feed the line regularly to maintain full
cutting width.
Bosch Power Tools