After-Sales Service And Application Service - Bosch AHS 48-20 LI Notice Originale

OBJ_BUCH-2506-004.book Page 20 Wednesday, May 24, 2017 11:13 AM
20 | English
Problem Possible Cause
Flashing red battery Battery not (properly) inserted
charge indicator
Battery contacts contaminated
No charging procedure
possible
Battery pack defective
The blades are running Battery discharged
slow or the anti blocking
Battery stored outside of battery temperature
feature is not functioning
Battery charge indicators Mains plug of battery charger not plugged in
do not light up (properly)
Socket outlet, mains cable or battery charger
defective
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
F 016 L81 734 | (24.5.17)
Corrective Action
Properly insert battery into battery charger
Clean the battery contacts (e.g. by inserting
and removing the battery several times) or re-
place the battery
Replace the battery
Recharge battery; also see "Battery Charging"
Allow battery to warm naturally to room tem-
perature (within battery operating temperature
0 – 45 °C)
Insert mains plug (fully) into the socket outlet
Check the mains voltage; have the battery
charger checked by an authorised after-sales
service agent for Bosch power tools
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Bosch Power Tools