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TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit too hot.
Unit not hot enough.
Unit not working at all.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest authorized Hatco Service agency or Hatco
for assistance. To locate the nearest Service agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
partsandservice@hatcocorp.com
Fax:
800-690-2966 or 414-671-3976
Probable Cause
Heat setting too high.
Unit plugged into an incorrect power supply.
Heat setting too low.
Location of unit is susceptible to air currents (air
conditioning ducts, exhaust fans, exterior doors).
Unit not plugged in.
Unit not turned on.
Control
panel/temperature
functioning.
Heating element is burned out.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Press the
decrease the heat setting.
Verify with qualified personnel that power supply
matches unit specification.
Press the
increase the heat setting.
Block air currents or relocate unit.
Plug unit into proper power supply.
Press the
on the unit.
control
not
Contact authorized Service agent or Hatco for
assistance.
Contact authorized Service agent or Hatco for
assistance.
8
English
WARNING
Corrective Action
key on the control panel to
key on the control panel to
key on the control panel to turn
Form No. HGSmm-0216

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