Troubleshooting; Before You Send In The Appliance; List Of Consumable Parts; Conditions Of Warranty - Dirt Devil Infinity VT9 Mode D'emploi

5 Troubleshooting

5.1 Before you send in the appliance

5 Troubleshooting
Before contacting your authorised Dirt Devil dealer, Dirt Devil service partner or appliance market, first follow the procedure in the following table to check
if you can handle the problem yourself.
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
Zchapter 3.4, „Switching off".
Problem
The appliance will not Plug is not plugged in or the appliance is not switched
start on.
The socket does not carry current.
Power cord is damaged.
The vacuum cleaner The overheating protection has tripped, possibly due to
suddenly stops. blocked suction channels, or similar.
The results are unsat- Dust container is overfilled.
isfactory in spite of the
appliance working cor-
Nozzle, telescopic tube or suction hose are blocked.
rectly.
The filter is dirty.
The nozzle you are using does not suit the flooring.
The "carpet/hard floor" selector (Fig. 3/A B) or the slider
"hard floor with crevices/all other floors" (Fig. 3/C D) is
not in the appropriate position for the flooring.
The appliance makes Sucked-in objects are obstructing the air stream.
unusual noises.
NOTE:
If you cannot solve the problem following these instructions, contact the Dirt Devil customer service (Zpage 48, „International Service").

5.2 List of consumable parts

Item number Description
5030001 Dual motor protection filter
5039002 Exhaust filter
M203 Parquet brush
M209 Turbo brush
M221 "Fello" midi turbo brush
M232 long, flexible crevice nozzle
M236-0 hard floor nozzle
5.3 Sources
Zpage 48, „International Service".
5.4 Disposal
The filters used are made of environ-
ment-friendly materials and can de
disposed of with your domestic
trash. When the appliance has
reached the end of its usefulness,
especially if dysfunctions recur, disable the ap-
pliance by pulling the mains plug out of the
socket and cutting off the power cord. Dispose
of the appliance in compliance with environ-
mental protection laws of your country. Electri-
cal waste must not be disposed of together with
domestic waste. Consult your local authorities
or your dealer for advice on recycling.
16
Possible cause

5.5 Conditions of warranty

We grant a warranty of 60 months from the
date of purchase for the appliance distributed
by us.
Within this period we will either repair or
replace the appliance or accessory (damages
to accessories do not automatically cause a
replacement of the complete appliance) all
defects due to manufacturing or materials at no
cost. Damages due to inappropriate use
(operation on wrong voltage or type of current,
connecting to unsuitable power supplies,
breakage, etc.) are exempt from warranty, as
are normal wear and minor defects that only
negligibly influence
serviceability.
Interventions by unauthorised parties and the
use of spare parts which are not original Dirt
Devil spare parts will render the warranty null
and void. Wear parts are not covered by the
warranty and therefore must be purchased by
the customer.
The warranty is only valid if the date of
purchase has been confirmed with the dealer's
stamp and signature in the service card or if a
copy of the invoice is enclosed with the
returned appliance. Warranty services do not
extend the warranty period nor do they
constitute a right to a new warranty!
Insert the plug into a mains socket and switch on the appliance
Zchapter 3.3, „Vacuum cleaning".
Test the cylinder vacuum cleaner at another socket which you are
sure carries current.
Have the cord replaced by the Dirt Devil Customer Service, address
Zpage 48, „International Service".
Switch off the vacuum cleaner and pull the plug from the mains sock-
et. Eliminate the cause of overheating (e.g. blocked suction channels,
etc.). Wait for about 45 minutes. After the appliance has cooled off,
you may switch it on again.
Empty / clean the dust container.
Remove the obstacle. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
Clean the respective filter, Zchapter 4.3, „Cleaning the exhaust filter"
or Zchapter 4.4, „Cleaning the dual motor protection filter".
Change the nozzle (Fig. 2 or Fig. 4).
Adjust the position of the "carpet/hard floor" selector (Fig. 3/A, B) or
the slide "hard floor with crevices/all other floors" (Fig. 3/C, D) to suit
the flooring.
Remove the objects. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
5.6 In case of warranty claims
Send us the appliance with its dust container
empty and a short description of the fault in
printed letters. Head your accompanying letter
with the comment "warranty claim". Send it to
the following address, including the service
card or a copy of the receipt:
Zpage 48, „International Service"
the appliance's
Solution