Sage the Smart Grill Pro Guide Rapide page 10

TROUBLESHOOTING
ERROR MODES
Er1 – Cooking Plates are inserted
incorrectly.
When the LCD screen displays 'Er1' error mode:
1.
Ensure the cooking plates are correctly
and securely inserted into position.
2.
The LCD screen should no longer display
'Er1' error Mode.
3.
If the problem continues, call Sage Customer
Service or go to sageappliances.com
Er2 – Probe temperature has exceeded 180°C.
When the LCD screen displays 'Er2' error mode:
1.
Unplug the grill from the wall outlet.
2.
Ensure the probe is not contacting the
heating plates.
3.
Allow probe to cool.
4.
Re-insert the plug into the wall outlet.
5.
The LCD screen should no longer display
'Er2' error Mode.
6.
If the problem continues, call Sage Customer
Service or go to sageappliances.com
10
Er3 – Overheat Protection.
When the LCD screen displays 'Er3' error mode:
1.
Unplug the grill from the wall outlet
2.
Ensure the grill is completely cool.
3.
Re-insert the plug into the wall outlet.
4.
The LCD screen should no longer display
'Er3' error Mode.
5.
If the problem continues, call Sage Customer
Service or go to sageappliances.com