HP Scanjet 7600 Série Guide De L'utilisateur page 28

Chapter 6
5 Contact the HP Product Support Center for support by phone. Please consult the
following Web site to check the details and conditions of phone support in your
country/region: www.hp.com/support. As a part of HP's continuing efforts to
improve phone support information services, we advise you to check the HP Web
site on a regular basis for new information regarding service features and delivery.
If you cannot solve the problem by using the above options, call HP while you are
in front of your computer and scanner. For faster service, please be prepared to
provide the following information:
– the scanner model number (located on the scanner)
– the scanner serial number (located on the scanner)
– the computer operating system
– the version of the scanner software (located on the scanner's CD label)
– messages displayed at the time the situation occurred
The applicable conditions for HP phone support are subject to change without
notice.
Telephone support is free from the date of purchase for the period specified unless
otherwise noted.
Locations
Africa
Asia Pacific
Canada
Europe
Latin America
Middle East
United States
Phone support in the United States
Support is available both during and after the warranty period.
Within the period of your warranty, telephone support is provided free of charge. Call
800-HPINVENT (800-474-6836).
U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a
week (days and hours of support might change without notice).
After the warranty period, call 800-HPINVENT (800-474-6836). Charges are $25.00 U.
S. per issue, and are charged to your credit card. If you think your HP product needs
service, call the HP Product Support Center, which can help determine if service is
required.
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Phone-support period
30 days
1 year
1 year
1 year (see the following table for details for each
country/region)
1 year
30 days
1 year
HP Scanjet 7600 series scanner