LG A395 Guide De L'utilisateur page 46

Problem
Charging error—
Wrong charger
Charging error—
Battery defective
Charging error—No
battery icon appears
when charging
Forgot the phone
code or password
Enter PUK
44
Possible Solution
Only use original LG accessories.
Replace battery.
The battery is empty or has been not used for a long time. It
may take a while before the battery icon appears on the screen.
The default phone code is "0000".
The PIN code has been entered incorrectly three times in
succession, and the phone is now blocked. Enter the PUK
supplied by your service provider.