Troubleshooting; Basic Error Sources; Transmission Error; Checklist - Welch Allyn ABPM 7100 Mode D'emploi

23 - Troubleshooting

Maintenance every 2 years
As proof of continuous compliance to "Basic Requirements" pursuant to Directive 93/42/EEC, the ABPM
7100 must be subjected to metrological checks every two years. In certain countries, this requirement may
be regulated by national laws or regulations.
Welch Allyn offers to provide metrological checks and the servicing comprising of the following:
• Metrological monitoring
• Software updates (if required)
Functional check: Electronics, pump and pneumatic circuit
•
Troubleshooting
Attention
Damage to device
Do not open the casing. Once the device is opened, all warranties will lapse.
•

Basic error sources

The following may cause error measurements or unintended events:
The patient's arm movement during measurement
•
Incorrect cuff size
•
Cuff displacement while wearing it
•
• Omitted successful initial measurement by the doctor
Wrong log set by the user
•
Empty, incorrectly charged or outdated batteries
•
• Kinked or knotted cuff tubing
• Severe arrhythmia

Transmission error

The ABPM 7100 reviews the transmitted data to prevent errors. If an error occurs, "E004" will be shown on
the display.

Checklist

Please review the following checklist for any errors occurring during the operation of the ABPM 7100. Many
errors have simple causes:
Check to see that all cables are connected correctly.
•
• Check to see whether the ABPM 7100 and the computer are switched on.
Check to see whether the batteries have sufficiently voltage.
•
Note Some errors are combined with a continuous alarm for safety reasons. The continuous alarm
can be cancelled by pressing any button. If there is residual pressure inside the cuff, open the
cuff immediately.

Error codes

Error description of the ABPM 7100
Error symptom Possible cause
Time and date are not The internal buffer battery is
updated following a depleted.
longer period without
power supply from power
packs or batteries.
Measurement data can
An error occurred during patient
no longer be called
data storage.
up/displayed.
The incorrect COM interface is
set.
The connection between
Cable plug or socket is defective.
the ABPM 7100 and the
PC is faulty.
The ABPM 7100 is not in
transmitting mode (the displays
shows the time).
The ABP Monitor is not
initialized, i.e. the patient number
No patient number. was not transferred during the
preparation for a 24-hour
measurement.
The battery packs or batteries
No measurements were
were prematurely depleted.
conducted during the
nocturnal phase.
The patient has switched off the
ABPM 7100.
The display does not
You are not in transmitting mode.
show "co" or "bt".
No manual measurements
No automatic
performed after application.
measurements will be
performed.
Incorrect log set.
Incorrect log set.
The measurement
interval does not meet
your expectations.
No manual measurements
performed after application.
Troubleshooting - 24
Remedy
Date and time can be reset after every
power pack or battery replacement.
Send the device to your Welch Allyn
specialist.
Delete the respective patient (menu bar) and
recreate it.
Set the correct interface in the service
programs.
Inspect the plug and the socket on the
ABPM 7100. Ensure that the pins are
straight to guarantee contact.
Switch the ABPM 7100 off and then on
again without removing the connecting
cable.
The patient number can also be transmitted
after the measurement. This does not
influence the measurement data.
The power packs or batteries may be
defective (please contact your Welch Allyn
specialist).
Draw the patient's attention to the urgency of
a complete 24-hour measurement.
Communication via cable: Switch the ABPM
7100 off and then on again without pulling
the plug.
Communication via BT: Press and hold the
START button and then press the
DAY/NIGHT button. Select "bt" using the
START button.
Valid manual measurement must always be
performed after the device has been
positioned.
Set log 1 or 2.
The programmed log does not correspond
with the set log in the ABPM 7100. Check
the log manually on the device.
Conduct manual measurement to activate
the set log