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Malfunctions
10 Malfunctions
10.1 Warning Messages
Warning message
Fault
APP.ERR.
The device has
measured an inva-
lid weight value.
DIS.ERR.
The value to be
output cannot be
shown in the ope-
rating display.
HIGH or ERR 55
The device is over-
loaded.
LOW or ERR 54
The modulation of
the weighing con-
verter inside the
device is too low.
The device is not
COMM.ERR.
receiving any
weight values.
PRT.ERR.
The [Print] key
is locked.
38
Entris® BCE Operating Instructions
Cause
The applied weight is
too low.
The weight value is
negative.
No sample has been
placed on the balance.
The data to be display-
ed is not compatible
with the set display
format.
The device's maxi-
mum weighing capa-
city has been excee-
ded.
No weighing pan has
been placed on the
balance.
A previously forgotten
weight was removed
after starting the de-
vice.
An error exists in the
weighing system or in
the device electronics.
No communication
exists between the
control module and
the weigh cell.
The data interface for
print output is set to
xBPI mode.
Remedy
Increase the applied
weight to more than the
minimum load.
Place the sample on the
balance.
Adjust the display settings
in the menu, e.g. resoluti-
on, unit, decimal places.
Reduce the applied
weight to below the de-
vice's maximum weighing
capacity.
Insert the weighing pan
into the device and switch
the device off and on
again.
Contact Sartorius Service.
Wait until the control mo-
dule restores the commu-
nication with the weigh
cell.
If the problem occurs
again: Contact Sartorius
Service.
Reset the menu to the fac-
tory settings.
If the problem occurs
again: Contact Sartorius
Service.
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