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Les langues disponibles
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16
Troubleshooting
This chapter summarizes the most common problems you could encounter with the
appliance. If you are unable to solve the problem with the information below, visit
www.philips.com/support or (in the US or Canada only) call 1-833-737-1212 for assistance.
Problem
Possible cause
The outside of
The heat inside radiates
the appliance
to the outside walls.
becomes hot
during use.
My home-made
You did not use the
fries do not turn
right potato type.
out as I expected.
The amount of
ingredients in the
basket is too big.
Certain types of
ingredients need to
be shaken halfway
through the cooking
time.
The Airfryer does
The appliance is not
not switch on.
plugged in.
Solution
This is normal. All handles and knobs
that you need to touch during use stay
cool enough to touch.
The pan, the basket, and the inside of
the appliance always become hot when
the appliance is switched on to ensure
the food is properly cooked. These
parts are always too hot to touch.
If you leave the appliance switched on
for a longer time, some areas get too
hot to touch. These areas are marked
on the appliance with the following
icon:
As long as you are aware of the hot
areas and avoid touching them, the
appliance is completely safe to use.
To get the best results, use fresh floury
potatoes. If you need to store the
potatoes, do not store them in a cold
environment like in a fridge. Choose
potatoes whose package states that
they are suitable for frying.
Follow the instructions on page 14
in this user manual to prepare home-
made fries.
Follow the instructions on page 14
in this user manual to prepare home-
made fries.
Check if the plug is inserted in the wall
outlet properly.
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