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The Macerator does not start up
Green light is off
The Macerator does not start up
Green light is flashing
The macerator pulses for no apparent reason
During a pumping cycle a rattling noise is
emanating from the Macerator
Alarm sounds frequently
Inadequate water level in the reservoir tank
Strainer basket requires cleaning
No electrical power
The macerator is either not plugged in, supply
breaker is turned off, or GFCI receptacle has
tripped.
The Macerator has electrical power, safety switch is off.
The decorative cover is not installed
The right decorative cover, the one over the
access cover should have a magnet located
on a post. This magnet activates a safety
switch
General plumbing
Water leakage from the toilet's reservoir
Check valve failure of the Macerator
Solid debris in basket
Solid object larger than ½" is trapped in the
cutting basket of the Macerator
Pump is unable to evacuate tank
Damaged Impeller
Volute inlet clogged
Internal hose is damaged
Air lock
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Check and / or adjust the water fill mechanism so that
the water level matches the reference line in the tank
Clear debris from the strainer basket
Check electrical power source
Both halves of the decorative cover must be installed
and fitted properly on the unit.
Replace magnet or entire right decorative cover
Check flush valve and related components in the
reservoir tank
The discharge flange contains the check valve which
either requires cleaning or replacement
The access cover should be removed for manual
cleaning. See section 4
Replace impeller
Clean volute's inlet
Confirm the internal hose is functioning properly; if not it
must be replaced.
The volute has a passage-way to allow trapped air to
escape. This passage-way must be cleaned of
obstruction
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