Troubleshooting; No Response To Dmx/Rdm - OXO (T)Box G2 Mode D'emploi

11. Troubleshooting

This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the
unit operates properly, do not carry out the following steps.

12. No Response to DMX/RDM

Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfu-
nction.
• Check the DMX setting. Make sure that DMX addresses are correct.
• Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical
power. Try your DMX control again.
• Determine whether the TBox G2 or light effect is at fouit. Does the TBox G2 operate properly
with other DMX/RDM products? If not, take the TBox G2 in for repair. If it operates properly, take
the DMX cable and the light effect to a qualified technician.
Problem
One or more fixtures do not
function at all
Fixtures reset correctly, but
ali respond erratically or not
at all to the controller
User Manual - [T]Box G2
Probable cause(s)
No power to the fixture
Internal fuse blown
The controller is not connec-
ted. 3-pin XLR Out of the
controller does not match
XLR Out of the first fixture
on the link (i.e. signal is
reversed}
Solution
• Check if power is switched
on and cables are plugged in
• Return the fixture to vour
dealer
• Connect controller.
• lnstall a phase reversing
cable between the controller
and the first fixture on the
link
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