Fridja f1500 Mode D'emploi page 18

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G UA RAN TEE
This guarantee is applicable for goods bought directly from Fridja Ltd. If
you purchased your steamer from another vendor please contact them.
If by chance you are unhappy with your purchase, please contact us
within fourteen days of delivery for a refund. Returned items must be in
unused condition with all supplied Fridja accessories and packaging. You
are responsible for the condition of your goods until they reach us, so
pack your items carefully to prevent damage in transit. Worn, damaged or
incomplete returns will not be eligible for a refund and will be returned to
you.
All our goods are supplied with a 12 month warranty from the date of
purchase, covering defects in materials and workmanship under conditions
of normal use and maintenance. If your goods develop a fault within this
period, we will repair or replace the item. If we cannot do this we will
refund your actual purchase price.
If goods become defective within three months of delivery, we will pay for
collection of the items and delivery of the replacement. After this time, we
will not pay to collect items.
In the unlikely event that your goods arrive damaged, please inform us
within 24 hours of delivery, including photos of the damage. The claim will
be assessed, and if approved we will arrange for the goods to be collected
and we will replace or refund as necessary.
It is your responsibility to securely package items for their safe return to us
using a trackable service. Not doing so will void your warranty.
To arrange the return of your item please contact: info@fridja.com.
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