Customer Service; Malfunction - Atag KD8178BD Instructions D'utilisation Et De Montage

- Use soft cleaning cloths and a multi-purpose
cleaning agent with neutral pH value.
- Only use food compatible cleaning and care
agents on the inside of the appliance.
Interior:
Cleaning inner and outer plastic surfaces:
u Clean surfaces by hand with lukewarm water and a little
washing-up liquid.
u To clean the drain opening: remove
any deposits with a fine instrument,
e.g. a cotton bud.
Items of equipment:
u Clean items of equipment by hand with lukewarm water and
a little washing-up liquid.
u For cleaning, remove the support rails for the half-sized
glass shelves.
After cleaning:
u Wipe dry the appliance and items of equipment.
u Connect the appliance and switch it on again.
u Switch on Fast-Freeze (see 5.6.4) .
When the temperature is sufficiently cold:
u Put the food back inside.

6.3 Customer service

First check whether you can correct the fault yourself by refer-
ence to the list (see Malfunction). If this is not the case, please
contact the customer service whose address is given in the
enclosed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u Have any repairs and action - not expressly specified - on
the appliance and mains cable carried out by service
personnel only. (see Maintenance)
u Read the appliance
designation
Fig. 27 (1) , service
Fig. 27 (2) and
No.
Fig. 27 (3)
serial No.
off the type plate
located inside the
appliance on the left-
hand side.
u Notify the customer service, specifying the fault, appliance
Fig. 27 (1) , service No. Fig. 27 (2) and serial No.
designation
Fig. 27 (3) .
w This will help us to provide you with a faster and more accu-
rate service.
u Keep the appliance closed until the customer service
arrives.
w The food will stay cool longer.
u Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.

7 Malfunction

Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
→ The appliance is not switched on.
Switch on the appliance.
u
→ The power plug is not properly inserted in the wall socket.
Check power plug.
u
The fuse of the wall socket is not in order.
→
Check fuse.
u
The compressor runs for a long time.
The compressor switches to a low speed when little cold is
→
needed. Although the running time is increased as a result,
energy is saved.
This is normal in energy-saving models.
u
Fast-Freeze is activated.
→
The compressor runs for longer in order to rapidly cool the
u
food. This is normal.
→ Fast-Cool is activated.
The compressor runs for longer in order to rapidly cool the
u
food. This is normal.
The inverter regularly flashes every 15 seconds*.
The inverter is equipped with a diagnostic LED.
→
The flashing is normal.
u
Excessive noise.
Speed-controlled* compressors may produce varying
→
running noise due to different speed steps.
The sound is normal.
u
A bubbling and gurgling noise.
→ This noise comes from the refrigerant flowing in the refriger-
ation circuit.
The sound is normal.
u
A quiet clicking noise.
→ The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
The sound is normal.
u
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
→ The refrigeration increases automatically when Fast-Freeze
is activated, fresh food has just been placed in the appli-
ance or the door has been left open for a while.
The sound is normal.
u
→ The refrigeration increases automatically when the Fast-
Cool function is activated, fresh food has just been placed
in the appliance or the door has been left open for a while.
The sound is normal.
u
The ambient temperature is too high.
→
Solution: (see 1.2)
u
A low hum.
→ The sound is produced by air flow noise of the fan.
Fig. 27
The sound is normal.
u
Vibratory noise.
→ The appliance is not standing firmly on the floor. As a result,
adjoining units or objects are set into vibration by the
running refrigeration unit.
u Move bottles and containers apart.
The temperature display indicates: F0 to F5.
There is a fault.
→
Contact the customer service (see Maintenance).
u
The temperature display indicates: nA
The freezer temperature rose too high over the last hours or
→
days due to a power failure or power interruption. When the
power interruption is over, the appliance will continue to
operate in the last temperature setting.
u Press alarm button
Malfunction
Fig. 2 (1)
39