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There is condensation on the product's
exterior or between the doors.
• The ambient weather may be humid, this
is quite normal in humid weather. >>> The
condensation will dissipate when the hu-
midity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of odour.
• The foods were placed in unsealed hold-
ers. >>> Keep the foods in sealed holders.
Microorganisms may spread out of un-
sealed food items and cause bad odour.
• Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the door.
>>> Relocate any items blocking the
doors.
• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.
DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the "Self-Repair" section).
Therefore, unless otherwise authorized in the
"Self-Repair" section below, repairs shall be
addressed to registered professional re-
pairers in order to avoid safety issues. A re-
gistered Professional repairer is a profes-
sional repairer that has been granted access
to the instructions and spare parts list of this
product by the manufacturer according to
the methods described in legislative acts
pursuant to Directive 2009/125/EC.
However, only the service agent (i.e.au-
thorized professional repairers) that you
can reach through the phone number
• The surface is not flat or durable >>>
Make sure the surface is flat and suffi-
ciently durable to bear the product.
The crisper is jammed.
• The food items may be in contact with the
upper section of the drawer. >>> Reor-
ganize the food items in the drawer.
Temperature on the product surface.
• High temperature may be observed
between two doors, on the side panels
and on the rear grill area while your
product is operated. This is normal and it
does not require servicing.
Fan continues to operate when the door
is opened.
• Fan may continue to operate when the
freezer door is open.
WARNING: If the problem persists
after following the instructions in this
section, contact your vendor or an
Authorized Service. Do not try to re-
pair the product. This is normal.
given in the user manual/warranty card
or through your authorized dealer may
provide service under the guarantee
terms. Therefore, please be advised that
repairs by professional repairers (who
are not authorized by) Grundig shall void
the guarantee.
Self-Repair
Self-repair can be done by the end-user with
regard to the following spare parts:door
handles,door hinges, trays, baskets and
door gaskets (an updated list is also avail-
able support.grundig.com as of 1st March
2021).
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
structions in the user manual for selfrepair or
EN / 22
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