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10
Problem
Low heat / Low lame.
Excessive lare-ups/uneven heat.
"Paint" appears to be peeling inside
lid or hood.
www.napoleongrills.com

Troubleshooing

Possible Causes
Improper preheaing.
Not enough airlow.
Low charcoal.
Improper charcoal
tray locaion.
Improper preheaing.
Excessive grease and
ash build up in ash/
drip pan.
Improper charcoal
tray locaion.
Grease build up on
inside surfaces.
Soluion
Allow charcoal to burn unil covered with a light grey ash.
(usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Raise charcoal tray to highest posiion.
Preheat grill with lid closed for 20 - 25 mins.
Clean ash/drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instrucions.
Lower charcoal tray to lowest posiion.
This is not a defect. The inish on the lid and hood is
stainless steel, and will not peel. The peeling is caused
by hardened grease, which dries into paint-like shards
that will lake of. Regular cleaning will prevent this. See
cleaning instrucions.

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