Connecting The Refrigerator To The Home Connect App; Installing Updates For The Home Connect Software; Customer Service Access - Gaggenau RW414765 Notice D'utilisation

en-us
Home Connect
8.
Start manual network connection in the app of your
mobile device.
As soon as the refrigerator is connected to the mobile
device, a connection between the refrigerator and your
home network is established.
Note: If the connection cannot be established, check
whether there is sufficient reception.
~ "Verifying signal strength" on page 18
Verifying signal strength
The signal strength is displayed in the start window of the
Home network menu.The signal strength should be at
least 50 %. If the signal strength is too weak, the
connection may be interrupted.
Improving signal strength
Place the router closer to the refrigerator.
▯
Check that screening walls do not interfere with the
▯
connection.
Install a repeater to make the signal stronger.
▯
Connecting the refrigerator to the
Home Connect app
Use this menu to connect your refrigerator to mobile
terminal devices.
1.
Install the Home Connect app on your mobile terminal
device and log in or register.
2.
Open the Home network menu on your refrigerator.
3. Press C button to move to the menu item Connect to
app.
Press % button to open the menu item.
4.
5.
Confirm the prompt to display the refrigerator in the
app.
6.
Open the app and wait until the refrigerator is
displayed.
Press Add to confirm the connection between the app
and the refrigerator.
If the refrigerator is not automatically displayed, click
on Add appliance in the app and follow the
instructions. As soon as your refrigerator is displayed,
add it with +.
7.
Follow the instructions in the app until the process is
complete.
18
Installing updates for the Home
Connect software
The refrigerator checks at regular intervals whether
updates are available for the Home Connect software.
If an update is available, a little exclamation mark à
appears on the á button.
Installing the update:
1. Press á button.
The special menu Home network note opens.
Press ™ button to open the menu item.
2.
A note window with the necessary steps for installing
the new software appears.
To close the note window, press ™ button.
3.
4.
Open the Home network menu on your refrigerator.
~ "Setting up Home Connect" on page 17
5. Press C button to move to the menu item Software
update.
6. Press % button to open the menu item.
Note: The % button is only visible if an update is
available.
The software is installed.
7.
A note appears when installation is complete.
8. Press ™ button to close the note.

Customer Service access

If you contact Customer Service, they can access your
appliance and view its status after you have given your
consent. You need to have your appliance connected to
your home network for this.
Further information about Customer Service access and
its availability in your country is available under
www.home-connect.com in the Help & Support area.
1.
Contact Customer Service.
~ "Customer service" on page 26
2.
Confirm the start of Customer Service access in the
app.
During Customer Service access the symbol Ù
appears on the control panel.
3.
As soon as Customer Service has obtained the
necessary data, they end access.
Note: You can interrupt remote diagnosis early by
switching off Customer Service access in the Home
Connect app.