Napoleon CSS610RSB Mode D'emploi page 9

Problem
Grill will not light when the
control knob is rotated.
Burners burn with yellow
flame, accompanied by the
smell of gas.
Flames lift away from
burner, accompanied by the
smell of gas, and possibly
difficulties in lighting.
Low heat / Low flame when
valve turned to high.
Rear burner will not light
with the igniter, but will light
with a match.
Excessive flare-ups/uneven
heat.
Humming regulator.
TROUBLESHOOTING
Possible Causes
Lack of gas.
No spark.
Obstruction in burner or orifice.
Possible spider web or other
debris, or improper air shutter
adjustment.
Improper air shutter adjustment.
For propane - improper lighting
procedure.
For natural gas - undersized
supply line.
For both gases - improper
preheating.
Low fuel level.
Obstruction in burner or orifice.
Dead battery / or installed
incorrectly.
Loose electrode wire.
Wrong replacement igniter.
Improper pre-heating.
Excessive grease and ash build
up on sear plates and in drip
pan.
Normal occurence on hot days.
Solution
Check to see if tank is empty.
Turn off the gas. Remove the grill and searplate to
visually check for spark at the electrode when
rotating knob. Ensure the electrode wire is
connected properly.
Do other burners operate? If so, check the burner and gas
orifice on the malfunctioning burner for an obstruction.
Refer to cleaning instructions.
Thoroughly clean burner by removing. See general
maintenance instructions. Open air shutter slightly
according to combustion air adjustment instructions.
Close air shutter slightly according to combustion air
adjustment instructions.
Ensure lighting procedure is followed carefully. All gas grill
valves must be in the off position when the tank valve is
turned on. Turn tank on slowly to allow pressure to
equalize. See lighting instructions.
Pipe must be sized according to installation code.
Pre-heat grill with both main burners on high for 10 to 15
minutes.
Fill propane tank.
Do other burners operate fine? If so check the burner and
gas orifice for an obstruction or spider web. Refer to
cleaning instructions.
Replace with heavy duty 'AAA' battery. Install with positive
terminal down.
Check that electrode wire is firmly pushed onto the
terminal on the back of the igniter.
One spark systems must use a one spark igniter.
Pre-heat grill with both main burners on high for 10 to 15
minutes.
Clean sear plates and drip pan regularly. Do not line pan
with aluminum foil. Refer to cleaning instructions.
This is not a defect. It is caused by internal vibrations in
the regulator, and does not affect the performance or safety
of the gas grill. Humming regulators will not be replaced.
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