Warranty Information - Rocky Mountain POWERPLAY Guide D'utilisation

26

Warranty Information

Your Powerplay bike is warrantied against defects in materials and manufacturing as
per the following table:
Category Term
Frame Members 5 Years
Hardware 1 Year
Electronics 2 Years
Drive Wear Items 1 Year
Battery 24 Months
As per Original
Components
Manufacturer Warranty
All warranty and after sale service must be handled by the Authorized Dealer who sold
the complete bicycle or frame. We cover your Rocky Mountain frame from the original
date of purchase of your new Rocky Mountain bicycle according to the frame material
and the type of use against defects in material and workmanship.
Powerplay Owner's Manual
Notes
Front Triangle + rear triangle
Pivots, Axles, etc...
Drive, iWoc, Sensors, Charger
Pulleys, Pinions, Transfer Chain
When the battery level falls below 5% charge
the Powerplay Drive will progressively reduce
power output to maximize range
Range varies depending on several factors,
such as assist level, ambient temperature,
acceleration, wind resistance, poor
maintenance, battery age, hilly and rough
terrain, and or rider weight.
If stored for a 3+ months, charge battery every
3 months. Failure to may cause damage.
Powerplay Owner's Manual
Frame Material / Type of Use
• Carbon Fiber: 5 years - Limited*
• Aluminum – front & fully suspended 5 years - Limited *
• * Please refer to limitations stated below
Other Warranty Coverage Against Defects in Workmanship and Materials
• Coating – paint and decals 1 year
• Frame hardware, suspension, pivots and bushings 1 year
• Pivots and bushings 6 months
NOTE
• Warranty is not valid for any bicycles previously used for commercial activity such
as rental, courier, police, security, etc.
• Installation of components, parts, or accessories not originally intended for or
compatible with the bicycle (or frame) as sold.
• Purchasing a Rocky Mountain Bicycle from an unauthorized dealer.
• Purchasing a Rocky Mountain Bicycle or frame off third party internet sites (as eBay)
no matter what the listing says.
Detail of what is not covered under warranty
A. Normal wear and tear on tires, tubes, brakes, gear cables, brake pads etc., are not
covered. Your authorized Rocky Mountain dealer will inform you of what these
normal maintenance items consist of.
B. Consequential damage or any damage caused by accident, misuse or abuse.
C. Improper assembly and/or lack of proper maintenance, sandblasting, sanding,
grinding, wire brushing, filing, welding, brazing, drilled holes, anodizing, repainting,
or chrome plating is not covered under your warranty and may void the warranty of
the component manufacturers.
D. You take great personal risk and shall forfeit the warranty, as outlined in the
Warranty Table, when you ride in extreme terrain as depicted in mountain bike
videos. I.e. ride «trials» style courses, ride ramps, do stunts, ride on BMX tracks,
ride in the city down stairs and embankments, or ride in other similar terrain. It is
important to note that bent components, frames, forks, handlebars, seat posts,
pedals, cranks and wheel rims are signs of accidents and/or abuse.
E. Labour for part replacement or changeover is not included.
F. Rocky Mountain retains the right to repair or replace at its discretion any part that
is deemed a valid warranty. Please note that Rocky Mountain cannot guarantee a
colour match to the original component.
27