Error Codes - Franke MYTHOS FMY 839 HI 2.0 Manuel D'utilisation

TROUBLESHOOTING

Error codes

Error code Description
ER 03 and
Continuous sensor
continuous
activation; TC turn off
tone
after 10 sec
ER 20
Flash memory – TC error
Button evaluation
defective,
ER 22
UI shuts off after 3.5-7.5
sec
Incorrect configuration
data or deviation
ER 31
between generator
and TC
NTC value defective
ER 36 on TC;
UI turns off
Communication error
ER 47 between TC and
induction
Continuous tone Power
U 400
supply on inlet to high
Excess temperature of
E/2
the induction element
E/A
Error on the power board
E/6
Error on power board
E/8
Incorrect fan speed
Defective temperature
E/9
sensor on inductor
FMY 839 HI 2.0
Possible cause of error
Water or cookware on the glass
over the touch control sensors
µC-defective
Short or open circuit in the area of
the button sensoric
New configuration of the induction
generator required
Short or open circuit of NTC
No or erroneous LIN
communication! (Slave does not
answer to request of master)
Incorrect connection of the
cooktop
Overload of cooktop or empty
boiled cookware
Component failure
No power supply error on power
board
Error on fan left or right
– 19 –
Remedy
Clean the control
surface, remove objects
on the sensors.
Replace TC
Replace TC
New configuration
(Service menu)
Replace TC
Connection cable not
correctly plugged in or
defective.
Correct power supply
connection
Let system cool down.
Replace power board
1. Check wiring
2. Check filter board
3. Replace power board
Air exhaust blocked,
e.g. by paper
Replace Defective fan
Replace inductor
Replace power board
EN