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Troubleshooting tips (Cont.) ... Before you call for service
Problem
Display goes blank
Oven or cooktop will not
stay set.
Power outage, clock
flashes
"Burning" or "oily" odor
emitting from the vent
Strong odor
Fan noise
(on some models)
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
Sometimes the oven
takes longer to preheat to
the same temperature
Display flashes
Unable to get the display
to show "SF"
Control signals after
entering cooking time or
start time
Oven racks are difficult
to slide
Steam from the vent
Water remaining on oven
floor after Steam Clean
cycle.
28
Possible Cause
A fuse in your home may be blown or
the circuit breaker tripped.
The clock is turned off.
Oven is in Sabbath Mode.
Function error.
Power outage or surge
This is normal in a new oven and will
disappear in time.
An odor from the insulation around
the inside of the oven is normal for the
first few times the oven is used.
A convection fan may automatically
turn on and off.
A cooling fan may automatically turn
on and off.
No. The inner oven glass is coated
with a heat barrier to reflect the heat
back into the oven to prevent heat
loss and keep the outer door cool
while baking.
Cookware or food in oven.
Number of racks in oven.
Different cooking modes.
Power failure.
Oven control pads were not touched
properly.
You forgot to enter a bake temperature
or cleaning time.
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
When using the ovens, it is normal
to see steam coming out of the
oven vents. As the number of racks
or amount of food being cooked
increases, the amount of visible steam
will increase.
This is normal.
What To Do
Replace the fuse or reset the circuit breaker.
See the Special features section.
Verify that the oven is not in Sabbath Mode. See the Special
Features section.
Disconnect all power for at least 30 seconds and then reconnect
power. If repeating, call for service.
Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting any
cooking function.
To speed the process, set a self-clean cycle for a minimum of 3
hours. See the Cleaning the Oven section.
This is temporary and will go away after several uses or a self-
clean cycle.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
This is normal on some models. The cooling fan will turn off and
on to cool internal parts. It may run after the oven is turned off.
This is normal. Under certain light or angles, you may see this tint
or rainbow color.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Adding more racks to the oven will cause the oven to take longer
to preheat. Remove some racks.
The different cooking modes use different preheat methods to heat
the oven for the specific cooking mode. Some modes will take
longer than others (i.e. Convection Bake).
Reset the clock.
The Broil Hi/Lo and Bake pads must be touched at the same time
and held for 3 seconds.
Touch the Bake pad and desired temperature or the Self Clean
pad and desired clean time.
Apply a small amount of vegetable oil to a paper towel and wipe
the edges of the oven racks with the paper towel. Do not spray
with Pam
®
or other lubricant sprays.
This is normal.
Remove any remaining water with a dry cloth or sponge.
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