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Troubleshooting Problems
Problem
LCD screen (
) does not turn on
1
or suddenly turned off.
LCD screen(
) does not show a
1
temperature reading.
There is too much water in the
infant tub for my baby.
There is not enough water in
the infant tub for my baby.
My tub is uneven in my
double-basin sink.
12
Solution
Batteries may need to be
replaced. Replace with
two new AAA batteries as
described in "Set Up" section
of this booklet.
Ensure that the water is flowing
into the Water Collection Area
(
) of the infant tub. Batteries
4
may also need to be replaced.
Unplug the Newborn Lower
Drain (
).
9
Plug the Newborn Lower
Drain (
).
9
Use in a flat, standard adult bath
tub with dimensions no smaller
than 30 inches wide and 60
inches long.
Troubleshooting Problems
Problem
There is an Err message
on the LCD screen (
).
1
For customers in the US:
If you have any further questions or comments not covered here,
please contact 4moms Customer Care at 1-888-614-6667.
For international customers:
Please visit global.4moms.com
ENGLISH
Solution
The water temperature is at
or below 55 °F (13 °C) or the
sensor has malfunctioned.
If the Err Code does not
go away after increasing
the water temperature,
discontinue use and contact
4moms Customer Care.
13
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