Service / Warranty - Gardena ClassicCut Li 9853 Mode D'emploi

8. SERVICE / WARRANTY

Service:
Please contact the address on the back page.
Warranty statement:
In the event of a warranty claim, no charge is levied to you
for the services provided.
GARDENA Manufacturing GmbH grants a warranty for all
original GARDENA new products for two years from the
date of original purchase from the retailer, provided that the
devices have been for private use only. This manufacturer's
warranty does not apply to products acquired second hand.
This warranty includes all significant defects of the product
that can be proved to be material or manufacturing faults.
This war ranty is fulfilled by supplying a fully functional
replacement product or by repairing the faulty product sent
to us free of charge; we reserve the right to choose
between these options. This service is subject to the follow-
ing provisions:
• The product has been used for its intended purpose as
per the recommendations in the operating instructions.
• Neither the purchaser nor a third party has attempted to
open or repair the product.
• Only Original GARDENA replacement parts and wear
parts have been used for operation.
• Presentation of the receipt.
9856-39.960.02.indb 17 9856-39.960.02.indb 17
Normal wear and tear of parts and components (such
as blades, blade fixing parts, turbines, light bulbs, V-belts /
toothed belts, impellers, air filters, spark plugs), visual
changes, wear parts and consumables are excluded from
the warranty.
This manufacturer's warranty is limited to replacement and
repair of products in accordance with the abovementioned
conditions. The manufacturer's warranty does not constitute
an entitlement to lodge other claims against us as a manu-
facturer, such as for damages. This manufacturer's warranty
does not, of course, affect statutory and contractual war-
ranty claims against the dealer / retailer.
The manufacturer's warranty is governed by the law of the
Federal Republic of Germany.
In case of a warranty claim, please return the faulty product,
together with a copy of the receipt and a description of the
fault, with postage paid to the service address.
Consumables:
The shear blades are consumables and are not included in
the warranty.
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