Whirlpool Duet Documentation Technique page 10

FOR SERVICE TECHNICIAN'S USE ONLY
FAULT/ERROR CODES #3 — The fault codes below may be indicated
under various conditions and can be accessed through Service Diagnostics.
Display EXPLANATION AND RECOMMENDED PROCEDURE
F8E0 STEAM INLET VALVE ERROR (Not available on all models)
This error is displayed when the steam valve malfunctions. This error can be seen only in service diagnostics.
Possible Causes
• Is water supply connected and turned on?
• Check for blocked or kinked inlet hoses.
• Low water pressure or blocked hose screens.
• Check steam valve operation. See TEST #6 (Water Inlet Valves) on page 17.
F8E1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED
The washer does not detect water input after 13 minutes of filling.
Possible Causes
• Is water supply connected and turned on?
• Check for blocked or kinked inlet hoses.
• Low water pressure or blocked hose screens.
• Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not
be more than 4.5" (113 mm) into drain pipe.
• Check connections from tub to air trap, air trap to pressure hose, and pressure hose to pressure sensor.
Is pressure hose pinched, kinked, plugged, or leaking air?
• See TEST #6 (Water Inlet Valves) on page 17.
• See TEST #7 (Pressure Sensor/Switch) on page 17.
F8E2 DISPENSER SYSTEM ERROR
Dispenser motor is unable to reach the desired position.
Possible Causes
• Check the mechanical linkage from dispenser motor to top of dispenser.
• See TEST #12 (Dispenser Distribution System) on page 21.
F8E3 OVERFLOW CONDITION
The overflow condition occurs if there is too much water or foam in the washer and the overflow contact
on the pressure switch is closed for more than 2 minutes, 30 seconds or 5 times during the same cycle.
If overflow occurs, the valves are closed and the drain pump switches on for at least 30 seconds.
Possible Causes
• Check inlet valves for proper shutoff.
• Verify that drain hose is not plugged or kinked.
• Check/clean drain pump filter of foreign objects.
• Check connections from tub to air trap, air trap to pressure hose, and pressure hose to pressure sensor.
Is pressure hose pinched, kinked, plugged, or leaking air?
• See TEST #6 (Water Inlet Valves) on page 17.
• See TEST #7 (Pressure Sensor/Switch) on page 17.
• See TEST #8 (Drain Pump) on page 19.
F8E4 FLOW METER FAULT
If less than 0.1L of water has entered the tub after 30 seconds from the start of the Quick Diagnostic Test,
this error will be displayed. This error code is available only in service diagnostics.
Possible Causes
• Is water supply connected and turned on?
• Check for blocked or kinked inlet hoses.
• See TEST #6 (Water Inlet Valves) on page 17.
• See TEST #9 (Flow Meter) on page 20.
F9E1 LONG DRAIN
If the drain time exceeds 8 minutes without reaching reset level in pressure sensor, the valves are turned
off and the drain pump will stop running. NOTE: Suds can cause delays in draining. Washer drains for
4 minutes, pauses 5 minutes, then tries again for 4 additional minutes of draining. F9E1 will display if washer
does not drain. (Normal drain takes less than 2 minutes)
Possible Causes
• Verify that the drain hose is not blocked or kinked.
• Make sure drain hose is not sealed into drain pipe.
• Make sure the drain hose height does not exceed 96" (2.4 m).
• Check/clean drain pump filter of foreign objects.
• Check connections from tub to air trap, air trap to pressure hose, and pressure hose to pressure sensor.
Is pressure hose pinched, kinked, plugged, or leaking air?
• See TEST #8 (Drain Pump) on page 19.
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