Troubleshooting; Contacting Us - Focusrite VoiceMaster Pro Mode D'emploi

TROUBLESHOOTING

No LEDs illuminate
•
Is the POWER switched on?
•
Is the correct mains voltage being used for your unit? If not, the fuse may blow,
requiring the correct fuse to be refitted.
No output when using the MIC INPUT
•
Is the power switched on?
•
Is the LINE switch on the front panel switched out?
•
Is the INPUT GAIN set correctly? (See 'Facilities and Controls' section for
details.)
•
For microphones that require phantom power, is the +48V switch engaged? (If
you are unsure whether your microphone requires phantom power, check the
user guide for your microphone.)
No output when using the LINE INPUT
•
Is the power switched on?
•
Is the LINE switch on the front panel switched in?
•
Is the INPUT GAIN set correctly? (See 'Facilities and Controls' section for
details.)
No output when using the INSTRUMENT INPUT
•
Is the power switched on?
•
Is the LINE switch on the front panel switched out?
•
Is the INPUT GAIN set correctly? (See 'Facilities and Controls' section for
details.)
The OPTICAL COMPRESSOR is not working
•
Is the compressor section's IN switch engaged?
•
Is the INPUT GAIN set correctly? If set too low, the signal level may not be high
enough to activate the compressor.
•
Is the THRESHOLD control set correctly? (If set too high, the input level may
not reach the threshold at which compression starts.)
•
Is the PROCESS BYPASS switch engaged?
The VOICE-OPTIMISED EQ is not working
•
Is the EQ section's IN switch engaged?
•
Has some cut or boost been applied?
•
Is the PROCESS BYPASS switch engaged?
No Wordclock lock
•
Is your external Wordclock source transmitting Wordclock?
•
Is the sample frequency set to match that of the Wordclock-transmitting device?
•
Is a Wordclock cable connected if required? (See 'What is Wordclock?', page 16.)
No output from the digital output option
•
Is the sample frequency set correctly?
•
Is the receiving device set to receive at 24 bit?

CONTACTING US

If have any questions about your VoiceMaster Pro, or are continuing to have difficulty,
you can email us for help at tech@focusrite.com. Alternatively, telephone us on +44
(0)1494 462246, or contact your local distributor (see listing at the back of this
manual).
ENGLISH
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