Maintenance; Service; Technical Service - Bosch NEM5066UC Mode D'emploi

Type of Soil
Metal marks: Iridescent stain
Hard water spots:
Hot cooking liquids dripped on surface
Surface scratches:
Small scratches are common and do not affect cooking.
They become smoother and less noticeable with daily use
of the glass ceramic cooktop cleaner.

Maintenance

This appliance requires no maintenance other than daily
cleaning. For best results, apply cooktop cleaning cream
daily.

Service

Technical service

Contact our Technical Service Department if your
appliance needs repair. Our central Customer Service
Center (see below) will also be happy to supply you with
details on a center close to you.
E number and FD number:
When you contact our service, please have the Model(E)
number and the FD number for your appliance available.
You can find the identification plate with these numbers
on the underside of the appliance and in the appliance
booklet.
Questions? Please contact us. We look forward to
hearing from you!
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Possible Solution
Pans with aluminum, copper or stainless steel bases may
leave marks. Treat immediately after surface has cooled
with glass ceramic cooktop cleaner. If this does not
remove the marks, try a mild abrasive (Bon Ami®, Soft
Scrub® without bleach) with a damp paper towel. Rinse
and reapply glass ceramic cooktop cleaner. Failure to
remove metal marks before the next heating makes
removal very difficult.
Minerals in some water can be transferred onto the sur-
face and cause stains. Use undiluted white vinegar, rinse
and dry. Recondition with glass ceramic cooktop cleaner.
Remove boilovers and stains before using the cooktop
again.
Apply glass ceramic cooktop cleaner before using to
remove sand-like grains and grit such as salt and sea-
soning. Scratches can be reduced by using pans with
bases that are smooth, clean, and dry before use. Use
recommended glass ceramic cooktop cleaner daily.
NOTICE: Diamond rings may scratch the surface.