TensCare perfect TENS Mode D'emploi page 23

or abuse; damaged in transit; lack of
responsible care;
incorrect battery has been fitted; if the
unit has been immersed in water; if
damage occurs by reason of failure to
follow the written instructions for use
booklet enclosed; or if product repairs
are carried out without authority from
TensCare Ltd.
We will repair, or at our option replace
free of charge, any parts necessary to
correct material or workmanship, or
replace the entire unit and return to you
during the period of the warranty.
Otherwise, we will quote for any repair
which will be carried out on acceptance
of our quotation. The benefits conferred
by this warranty are in addition to all
other rights and remedies in respect of
the product, which the consumer has
under the Consumer Protection Act
1987.
Our goods come with warrantees that
cannot be excluded under the UK
consumer Law. You are entitled to have
the goods repaired or replaced if the
goods fail to be of acceptable quality.
Before you send your unit for service
Before sending in your unit for service,
please take a few minutes to do the
following:
Read your manual and make sure you
follow all the instructions for use.
Returning your unit for service
Should repair be needed within the
warranty period, enclose the tear off
section of the warranty card (see page
25) and your proof of purchase receipt.
is dropped; if
22
Please ensure all relevant details are
completed before sending your unit in
for service. Please ensure your contact
details are still current and include a
brief description of the problem you are
experiencing together
purchase receipt.
For hygiene reasons, please do not
include used electrode pads. Send only
the unit and lead wires.
Please return the unit and warranty
card (see page 25) at your cost to:
TensCare Ltd
PainAway House,
9 Blenheim Road,
Longmead Business Park,
Epsom, Surrey
KT19 9BE, UK
Should you require
information please do not hesitate to
contact us by calling our number:
+44 (0) 1372 723 434.
with your
any further