Limited Warranty (Only For U; Customer Services Directory - Panasonic DVD-LX9 Mode D'emploi

Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North
America
One Panasonic Way Secaucus, New Jersey
07094
Panasonic DVD Player Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a
defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as "the warrantor") will,
for the length of the period indicated on the chart below,
which starts with the date of original purchase ("Limited
Warranty period"), at its option either (a) repair your
product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
Product or
Parts Labor
Part Name
DVD Player One (1) Year Ninety (90) Days
Rechargeable
Batteries
Ten (10) Days Not Applicable
(in exchange for
defective item)
During the "Labor" Limited Warranty period there will be
no charge for labor. During the "Parts" warranty period,
there will be no charge for parts. You must mail-in your
product during the warranty period. If non-rechargeable
batteries are included, they are not warranted. This
Limited Warranty only applies to products purchased
and serviced in the United States or Puerto Rico. This
Limited Warranty is extended only to the original
purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date
is required for Limited Warranty service.
Mail-In Service
For assistance in the continental U.S.A. in obtaining
repairs please ship the product to:
Panasonic Service Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto
Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it
prepaid, adequately insured and preferably in the
original carton. Include a letter detailing the complaint
and provide a day time phone and/or email address
where you can be reached.
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Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto
Rico 00985
IF REPAIR IS NEEDED DURING THE LIMITED
WARRANTY PERIOD THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to
defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The
Limited Warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse,
neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line
surge, lightning damage, modification, or commercial
use (such as hotel, office, restaurant, or other business),
rental use of the product, or service by anyone other
than a Factory Servicenter or other Authorized Servicer,
or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT
AS LISTED UNDER "LIMITED WARRANTY
COVERAGE". THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT,
OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for
lost time, cost of having someone remove or re-install
an installed unit if applicable, travel to and from the
servicer, loss of or damage to media or images, data or
other recorded content. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS
AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED
TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on
how long an implied Limited Warranty lasts, so the
exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and
you may also have other rights which vary from state to
state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to
your satisfaction, then write to the warrantor's
Consumer Affairs Department at the addresses listed for
the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED
BY THIS LIMITED WARRANTY, ARE YOUR
RESPONSIBILITY.

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday–Friday 9 am–9 pm; Saturday–Sunday 10 am–7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday–Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300, Fax (787) 768-2910
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
http://www.panasonic.com
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
www.panasonic.ca
C 2003 Matsushita Electric Industrial Co., Ltd.
Printed in Japan
F1104
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