Service Request Form - RIHO Olivia Mode D'emploi

Whirlpool TLCD - Manual
EN
Problem 3.
The cleanpool system does not work.
Cause 1:
No cleanpool fluid in the reservoir.
Solution 1:
Top up cleaning fluid
Cause 2:
No cleaning fluid is retained in the reservoir because the reservoir shut off valve is open.
Solution 2:
Check lower magnetic valve on the cleanpool tank and fit new valve if necessary. If fitting new valve ring the service
department.
Problem 4.
Light or colour therapy does not work.
Cause:
Water level not high enough (bath full indication )?
Solution:
Top up water.
Problem 5.
The whirlpool does not function.
Cause:
The electronic system may malfunction due to pressing down the control keys several times, whether accidentally or
otherwise.
Solution:
Switch off the power, wait for a minute, then switch it on again, whereby the electronic system will be reset. If the
problem persists, call the Service department.
Problem 6.
Heating does not work.
Cause:
Heating is connected to the primary operating hydro system
Solution:
Does the first hydro system start? If not, switch this on first and then the heating.
If the problem persists, call the Service department.
Problem 7.
The system does not start.
Cause:
The hydro or aeromotor is equipped with a thermal safety switch as a protection. In case of overheating, the motor will
switch off. A possible cause may be that the motor is blocked.
Solution:
Allow engine(s) to cool down. If the cooled engine does not start, contact one of the RIHO assembly or service
centers. Repeated attempts to start a blocked motor / pump can cause damage!
8.0

Service Request Form

For a "Riho service query" see Fig.7.
NOTICE:
According to the Installation instructions, it is necessary to have an inspection hatch of at least 40x50 cm in the
case of a walled-in type of installation. Also ventilation grid(s) have to be installed.
The room must be free of obstacles, so that work can be carried out.
In the case of a plastic panel sealed with sealant, you are requested to remove the sealant before our service technician
arrives.
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