Technical Support - Thrustmaster Force Feedback Joystick Mode D'emploi

TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical
Support. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest
versions of drivers and software) that may help to resolve your problem. If the problem persists, you can contact
the Thrustmaster products technical support service ("Technical Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The information you
provide will help the agents to resolve your problem more quickly. Click Registration on the left-hand side of the
Technical Support page and follow the on-screen instructions. If you have already registered, fill in the Username
and Password fields and then click Login.
By telephone:
United Kingdom
020 7216 0047
United States /
Canada
Australia
Denmark
Finland 09 81 71 01 54
Norway
Sweden
Warranty information
Worldwide, Guillemot Corporation S.A. ("Guillemot") warrants to the consumer that this Thrustmaster product will
be free from material defects and manufacturing flaws for a period of two (2) years from the original date of
purchase. Should the product appear to be defective during the warranty period, immediately contact Technical
Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its
place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer's defective product will, at Technical Support's option, be either
repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries
(including for indirect damages) is limited to the repair or replacement of the Thrustmaster product. The
consumer's legal rights with respect to legislation applicable to the sale of consumer goods are not affected by
this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a
result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a
material defect or manufacturing flaw; (2) in the event of failure to comply with the instructions provided by
Technical Support; (3) to software not published by Guillemot, said software being subject to a specific warranty
provided by its publisher.
Additional warranty provisions
In the United States of America and in Canada, this warranty is limited to the product's internal mechanism and
external housing. Any applicable implied warranties, including warranties of merchantability and fitness for a
particular purpose, are hereby limited to two (2) years from the date of purchase and are subject to the conditions
set forth in this limited warranty. In no event shall Guillemot Corporation S.A. or its affiliates be liable for
consequential or incidental damage resulting from the breach of any express or implied warranties. Some
States/Provinces do not allow limitation on how long an implied warranty lasts or exclusion or limitation of
incidental/consequential damages, so the above limitation may not apply to you. This warranty gives you specific
legal rights, and you may also have other legal rights which vary from State to State or Province to Province.
price of a national phone call, Monday to Friday from 12PM to 10PM
price of a long distance phone call, Monday to Friday from 7AM to
514-279-9911
1902 262 514
price of a national phone call, Monday to Friday from 1PM to 10PM
82 33 28 58
price of a national phone call, Monday to Friday from 2PM to 11PM
price of a national phone call, Monday to Friday from 1PM to 10PM
23 50 01 16
price of a national phone call, Monday to Friday from 1PM to 11PM
08-51992032
5PM (Eastern time)
$1.98/min, Monday to Friday from 9AM to 6PM
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