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Replacement Parts Or Charging Stations
You acknowledge that replacement parts or Charging Stations provided by CHARGEPOINT under the Warranty
may be remanufactured or reconditioned parts or Charging Stations or, if the exact Charging Station is no longer
manufactured by CHARGEPOINT, a Charging Station with substantially similar functionality ("Replacement
Products"). All replaced parts, whether under warranty or not, become the sole and exclusive property of
CHARGEPOINT.
Any replacement parts or Charging Station so furnished will be warranted for the remainder of the
original Warranty Period or ninety days from the date of delivery of such replacement parts or Charging
Station, whichever is later. Should CHARGEPOINT be unable to repair or replace your Charging Station,
CHARGEPOINT will refund the purchase price of the Charging Station to you.
Exclusions from Limited Product Warranty
IMPORTANT: The Warranty on your Charging Stations shall not apply to defects or service repairs resulting from
the following:
• Improper site preparation or maintenance, improper installation, cosmetic damage such as scratches and dents, or
normal aging.
• Abuse, vandalism, damage or other problems caused by accidents, misuse or negligence (including but not
limited to physical damage from being struck by a vehicle), or use of the Charging Station in a way other than
as specified in the applicable CHARGEPOINT documentation.
• Damage to the Charging Station caused by software, interfacing, parts, supplies or any other product not
supplied by CHARGEPOINT.
• Damage as a result of extreme power surge, extreme electromagnetic field or any acts of nature.
• Any other causes beyond the control of CHARGEPOINT.
IN ADDITION: The Warranty on your Charging Station shall not apply if the original identification markings (for
example, serial numbers and trademarks) have been defaced, altered or removed or if the Charging Station is
used or installed for any purpose other than for use at a single family residence.
Miscellaneous
This Agreement is to be construed according to the laws of the Netherlands excluding the provisions of the
United Nations Convention on Contracts for the International Sale of Goods and any conflict of law provisions
that would require application of another choice of law, provided, however, that the mandatory consumer
protection regulations that are in force in the country where the you normally reside shall apply in addition and,
where in conflict, shall prevail, insofar as those regulations afford you a more ample and/or thorough protection..
Any dispute arising from or relating to this Agreement shall be arbitrated in Rotterdam, the Netherlands. The
arbitration shall be administered by the Netherlands Arbitration Institute ("NAI") in accordance with its
Arbitration Rules. If parties agree, a mediator may be consulted prior to arbitration.
As a consumer within the meaning of article 7:5 sub 1 Dutch Civil Code, you are entitled to a one month period in
which you appear for the court which has competent jurisdiction.
The one month period will start from the moment ChargePoint has sent a written statement in which it invokes
the arbitration clause above.
This Warranty is the entire and exclusive agreement between you and CHARGEPOINT with respect to its subject
matter, and any modification or waiver of any provision of this statement is not effective unless expressly set
forth in writing by an authorized representative of CHARGEPOINT.
You have rights under the mandatory laws protecting consumers which apply in the country in which you live.
Nothing in this agreement, including the choice of Dutch law, affects these rights.
12 chargepoint.com

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