LauraStar SMART Mode D'emploi page 15

If an appliance is returned to the Laurastar approved service
centre when there is no defect present, the user shall be
liable for the dispatch and return costs.
6. Laurastar™ after-sales service
If a Laurastar appliance is delivered to an agreed service
centre for an intervention that is not covered by any war-
ranty clause or after the warranty period, said intervention
Laurastar limited warranty for USA & Canada
TM
Laurastar warrants its product to be free from defects in
materials and workmanship under normal customer use as
described in the instruction manual for 1 year from the date
of purchase as identified on the invoice or cash receipt. This
limited warranty extends only to the original purchaser and is
not transferable. Laurastar, at its option, will at no charge re-
pair or replace defective equipment during the period of this
limited warranty. To obtain warranty service, the damaged
equipment must be sent or taken to an authorized Laurastar
customer service center. This limited warranty is the cus-
tomer's exclusive remedy and applies only to new Laurastar
products.
This limited warranty does not cover normal wear and tear,
wear of the electric cable, wear of the soleplate, or wear
of the appliance's components and accessories. Damage
caused by improper operation or storage, misuse or abuse,
unauthorized repair by non-Laurastar specialists, accident or
neglect, alteration, or connecting to a power source outside
the specified voltage. Equipment used for a commercial or
any other non-domestic or household purpose is not covered
by this limited warranty. "Misuse or abuse" of the product
includes the use of the equipment for any purpose, or in any
manner, not in accordance with the instructions contained
in the instruction manual provided with the equipment. Ex-
amples of "misuse or abuse" of the product include, but are
not limited to, damage caused by the appliance or one of its
components falling to the floor, failure to rinse the water
reservoir, failure to remove the protective soleplate, use of
any liquid other than water, the fact of not unplugging the
power plug from the mains socket after each usage and the
use of products, accessories and spare parts not supplied
by Laurastar. The present limited warranty does not cover
damages caused by non-respect of the instructions stipula-
ted by this instruction manual.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY. LAURASTAR SHALL UN-
DER NO CIRCUMSTANCES BE LIABLE FOR DAMAGES
IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT
OR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMA-
GES OF ANY KIND ARISING OUT OF THE CUSTOMER'S
ABILITY OR INABILITY TO USE THE PRODUCT.
will be considered as a « out-of-warranty repair » and shall
be invoiced.
Special clause only applicable in France :
In addition to the contractual guarantee detailed above, cus-
tomers benefit from the legal guarantee for hidden defects
set out in Article 1641 et seq. of the French Civil Code.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limi-
tation on the length of an implied warranty, so the above
limitations or exclusions may not apply to you. This limited
warranty gives the customer specific legal rights, and you
may have other rights that vary from state to state.
LAURASTAR™ AFTER-SALES SERVICE
If you have a claim under this limited warranty, please con-
tact the Laurastar Customer Service department, either by
telephone, e-mail or fax. You must follow the instructions
from the Customer Service department and send, at your
own risk :
• the appliance ;
• a copy of the purchase contract, invoice, till receipt, or
any additional information on this subject.
You will find other addresses for importers and official
service partners at www.laurastar.com.
If an appliance is returned to the Laurastar approved service
center when there is no defect present, the user shall be
liable for the dispatch and return costs
If a Laurastar appliance is entrusted to the approved service
center for work outside the provisions of this limited warranty,
or after the limited warranty one-year term has come to an
end, this shall be deemed a "repair outside limited warranty"
and shall form the subject of an invoice.
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