Technical Support - VTech KidiZoom PRINTCAM Manuel D'instructions

Problem
Some noise
is heard
when printing
/ Prints
have heavy
banding or
are heavily
distorted
No paper
comes
out when
printing

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide the information
below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• A description of the problem you are experiencing.
• The actions you took right before the problem started.
Internet: vtechkids.com/support
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
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Possible Solutions
• Check if the paper roll is jammed, if jamming
has occurred, remove any wrinkled paper and
reinstall the roll before further printing.
• If the camera is jostled while printing, the paper
roll may be out of alignment. Try reinstalling the
paper to see if that solves the problem.
• Sometimes the paper roll may become
unraveled and not fit well in the chamber, check
that the roll is wound tightly and reinstall it.
• Check if the paper roll is installed correctly,
please refer to Paper Installation in this manual
for detailed instructions.
• Check if the paper is jammed.
• Check if the paper roll is empty and needs to be
refilled.