Warranty And Support - Philips VisaCare SC6240 Mode D'emploi

English
16

Warranty and support

Troubleshooting
Problem
I do not know if the
appliance is suitable for
use on my skin.
The appliance does not
charge.
The appliance does not
work when it is charging.
I don't get optimal results
when I use the appliance
on wet skin.
My skin is reacting to usage
of the appliance.
4222_100_1877_3_DFU-Luxury_A5_v4.indd 16
If you need information or support, please visit www.philips.com/support
or read the international warranty leaflet.
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Solution
Please check if the appliance is suitable for your skin.
Make sure the socket to which you connect the appliance is live. Check
if the voltage indicated on the appliance corresponds to the local mains
voltage. Check if you have placed the appliance in the stand properly. If
you use a socket in a bathroom cabinet, you may need to switch on the
light to activate the socket. If the light on the appliance still does not light
up or if the appliance still does not charge, contact the Philips Consumer
Care Center in your country.
This is a safety measure. The appliance is not intended to work when it is
charging. Let the appliance charge approximately 1 hour for a 5-minute
session.
Only use the appliance on dry skin. The appliance only works optimally
on dry skin.
Using this appliance may lead to mild redness directly after use. You
may experience a warm, tingling sensation during use. These effects
usually disappear within several minutes and are generally experienced
as pleasant. It is possible that you experience dry or flaky skin, prolonged
redness or swelling. In that case you may have pressed the appliance too
hard on your face or have passed it over the same area too many times.
Try to exert less pressure onto the appliance during the next session or
pass the appliance over the area fewer times. In rare cases the appliance
may cause a bruise or blister, scratch or pigmentation change. Almost
all skin reactions will disappear within a week, pigmentation change will
decrease within several weeks or a few months. To avoid possible side
effects, use a day cream with sun protection factor or a sun protection
cream after the session. This helps to avoid sunburn. The appliance
has been tested and confirmed safe for use when used as described in
the user manual. Medicines or products and their possible side effects
can affect individual people in different ways. Since there is always the
possibility that a rare or previously unknown side effect may occur with
the use of this appliance or any other product, please contact the Philips
Consumer Care Center in case you experience a side effect which is not
mentioned above.
22/01/18 08:28