Customer Support; Internet; Hp Telephone Support - HP C2688A Mode D'emploi

Customer Support

If your printer is not operating properly and the suggestions in this
chapter do not solve your problem, try using one of the following support
services to obtain assistance.
Note: There are no user-serviceable parts inside the printer.

Internet

Visit our World Wide Web for the latest printer software, product and
support information at http://www.hp.com/go/businessinkjet or
http://www.hp.com/cposupport.
For more information consult one of the following:
Document
HP Business Inkjet
2200/2250 User's Guide
Readme
HP JetDirect Print Server
Administrator's Guide
HP JetDirect hardware manual
The NOS (network operating
system) documentation

HP Telephone Support

During the warranty period, you may obtain assistance from the
HP Customer Care Center.
Before calling, print a configuration page and fill in the following
information:
What model printer do you have?
What is the serial number of your printer?
(Check the back of your printer.)
What is the brand and model of your computer?
What is the version of printer software you are using?
(Open the printer driver Properties, click the Preference
tab, and then click About.)
What driver did you select?
Have you printed a configuration page?
6-5
Document Contents
Included on the Starter CD. It provides additional
troubleshooting information.
Included on the Starter CD. It provides last-minute
important information about your printer.
Included on the Starter CD. It provides detailed
information on setting up and using your HP JetDirect
EIO Print Server.
Included with the purchase of an HP JetDirect print
server. It describes setup and configuration of your
HP JetDirect print server. Note that the HP JetDirect
hardware manual does not come with the printer.
These manuals came with your computer or your
NOS. They describe basic network printing common
to all network printers.