Troubleshooting; Toubleshooting Tips - Thermador Masterpiece Série Mode D'emploi

T R O U B L E S H O O T I N G
You can often easily eliminate problems that may occur on your
own. Before calling customer service, take into account the following
information.
WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an authorized servicer may
perform repairs and may replace damaged wiring. Unplug the
appliance or switch power off at the service panel if the appliance
needs servicing. Call an authorized servicer.
Page 12

Toubleshooting Tips:

If the downdraft stops working, check the power cord and the
•
connections to the electrical boxes, a connection may have come
loose.
If the downdraft unit stops working or the unit malfunctions, unplug
•
the unit, wait 30 seconds, and plug it back in to reset.
If gas burners click or go out on low when the downdraft is
•
operating, check that the blower and ductwork below are properly
sealed.
If the front cover rattles, slide it left or right. The tolerance is to allow
•
for heating and simple removal.
If an obstruction is placed into the unit, the safety mechanism will
•
activate. Remove the obstruction and the unit should reset. If not, lift
up on the unit and release.