LG STYLER S3RERB Manuel Du Propriétaire page 50

50 MAINTENANCE
SMART DIAGNOSIS
Should you experience any problems with your appliance, it has the capability of transmitting data to your
smart phone using the LG Smart Styler application or via your telephone to the LG Customer Information
Center.
Smart Diagnosis™ cannot be activated unless your appliance is turned on by pressing the Power button. If your
appliance is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.
Smart Diagnosis™ Using a Smart
Phone
1 Download the LG Smart Styler application on your
smart phone.
2 Open the LG Smart Styler application on your
smart phone. Press the right arrow button to
advance to the next screen.
3 Press the Record button on the smart phone and
then hold the mouth piece of the smart phone
near the Smart Diagnosis™ logo on the appliance.
4 With the phone held in place, press and hold the
Special Care icon for three seconds.
5 Keep the phone in place until the tone
transmission has
display will
time.
6 When the recording is complete, view the
diagnosis by pressing the Next button on the
phone.
NOTE
Call quality differences by region may affect the
function.
Use the home telephone for better
communication performance, resulting in better
service.
Smart Diagnosis™ through the Call
Center
1 Call the LG Customer Information Center at:
2 When instructed to do so by the call center agent,
finished. The
count down the
3 Press and hold the Special Care icon for three
4 Keep the phone in place until the tone
5 Once the countdown is over and the tones have
Bad call quality may result in poor data
transmission from your phone to the machine,
which could cause Smart Diagnosis
malfunction.
(LG U.S.) 1-800-243-0000 (LG
Canada) 1-888-542-2623.
hold the mouthpiece of your phone over the
Smart Diagnosis™ logo on the machine. Hold the
phone no more than one inch from (but not
touching) the machine.
seconds.
transmission has
display will
time.
stopped, resume your conversation with the call
SMART DIAGNOSIS
to
TM
finished. The
count down the