Zephyr Essentials Genova ZGE-E30AS Guide D'utilisation, D'entretien Et D'installation page 22

TROUBLESHOOTING PROCEDURES FOR GENOVA
Issue Cause
After installation, 1. The power source is not turned ON.
the unit doesn't
work.
2. The power line and the cable locking connector
is not connecting properly.
3. The switch board and control board wirings are
disconnected.
4. The wires on control board are loose.
5. The switch board or control board is defective.
Light works, 1. The blower is defective, possible seized.
but motor is not
2. The thermally protected system detects if the
turning.
motor is too hot to operate and shuts the motor
down.
3. Damaged capacitor.
4. The blower wire is not connected.
The unit is 1. The blower is not secure in place.
vibrating.
2. Damaged blower wheel.
3. The hood is not secured in place.
The motor is 1. Defective halogen bulb.
working, but the
2. The light bulb is loose.
lights are not.
3. The wires on the control board are loose.
The hood is 1. The hood might be hanging too high from the
not venting out cook top.
properly.
2. Wind from opened windows or opened doors in
the surrounding area is affecting the ventilation
of the hood.
3. Blockage in the duct opening or duct work.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
Metal f lter is 1. Mesh f lter is loose.
vibrating.
2. Handle spring clip does not work properly
RF Remote 1. Battery is dead
control does not
2. Poor communication with the hood
work
3. RF remote lost communication with hood
What to do
1. Make sure the circuit breaker and the unit's
power is ON.
2. Check the power connection with the unit is
connected properly.
3. Make sure the wirings between the switch
board and control board are connected
properly.
4. Make sure the wires on the control board are
connected properly.
5. Change the switch board or control board.
1. Change the blower.
2. The motor will function properly after the
thermally protected system cool down.
3. Change the capacitor.
4. Make sure the blower wire is plugged into the
molex connector.
1. Tighten the blower screws in place.
2. Change the blower.
3. Check the installation of the hood.
1. Change the halogen bulb.
2. Tighten the light bulb.
3. Make sure the wires on control board are
connected properly.
1. Adjust the distance between the cook top and
the bottom of the hood within 24" and 32"
range.
2. Close all the windows and doors to eliminate
the outside wind f ow.
3. Remove all the blocking from the duct work or
duct opening.
5. Change the ducting to correct size.
1. Change the mesh f lter.
2. Adjust the handle until the spring clip works
1. Replace battery with type A23 12v
2. Remote control must be within 15 ft of hood
3. Reset hood and remote by switching power
off at the circuit breaker for 5 minutes. Place
remote on counter top near hood and switch
the circuit breaker back on.
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