Trouble Shooting; Trouble Shooting Oyster® Soundbar - Ten Haaft Oyster Instructions D'utilisation

8. TROUBLE SHOOTING

8.1 Trouble Shooting Oyster® Soundbar
Trouble shooting
To keep the warranty valid, never try to repair the system by yourself. If you encounter problems when using this
unit, check the following points before requesting service.
No power
• Ensure that the mains cable is connected securely.
• Make sure that the unit is switched on.
The remote control does not function
• Use the remote control near to the unit.
• Point the remote control at the remote-control sensor on the unit.
• Replace the batteries in the remote control with new ones.
• Remove any obstacles between the remote control and the unit.
Loud hum or noise is heard
• The plugs and sockets are dirty. Wipe them with a cloth slightly moistened with an appropriate non-abrasive
cleaning solution.
The unit does not respond when pressing any buttons
• The unit may freeze up during use. Switch off and then switch on the unit again at the mains socket to reset it.
No Sound
• Make sure that the unit is not muted. Press
• Ensure that the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to PCM mode
while using Coaxial and HDMI (ARC) connection.
I can't find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing
• Ensure that the unit is switched on.
• Ensure that the Bluetooth function is activated on your Bluetooth device.
• The unit has a Bluetooth function that can receive a signal within 10 metres. Keep a distance within 10 metres
both devices.
The unit switches off automatically during playing
• Please increase the volume level on your input source player like DVD player/TV ect.
20
or VOL + to resume normal listening.