Cleaning And Maintenance; Troubleshooting Checklist - Italkero ETNA Manuel D'utilisation

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Ensure all cleaning is done whilst heater is turned off and fully cooled down.
 Wipe surfaces with a soft, damp cloth.
 Do not use any corrosive or combustible cleaning solutions.
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Keep the outdoor fire covered when not in use to stop rain from blocking the burner jets.
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Make sure burner is kept clean and clear of combustible materials and dirt.
 Soot can build up on the glass beads, lava rocks and ceramics logs. This could block burner jets so remove
the fuel bed and wipe with damp cloth to clean soot.
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Soot can build up on the surrounding safety glass. Carefully remove the glass from glass bracket with
relative screwdriver, wipe soot with a soft, damp cloth, then carefully replace. Two people maybe required
disassembly and reassembly of the surrounding safety glass.
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Ensure the condition of gas hose is suitable and shows no signs of cracking or general wear & tear.
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It is advised to get the appliance check by a qualified technician every 3 years.
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If the burner jets do get blocked by soot or other dirt then remove the fuel bed and use a pin or paperclip.
Ensure the burner is switched
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Follow the above maintenance steps on a regular basis.
Ensure gas supply is turned on and cylinder is not empty.
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Press ignition button several times. Ensure to keep the main gas lever pressed in for at least 10 seconds.
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If the ignition button stays stuck in then lubricate with WD40 whilst the heater is not lit.
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Keep trying as air can get trapped in pipes and can take some time to purge all the air out of the system.
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Check that glass or lava rocks or other debris are not covering the pilot.
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Check to see if any connections are loose and tighten if required.
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Check to see if there is a leak in the gas hose. Replace if required.
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Try lighting the pilot with a match or lighter if the spark electrode is wet or damaged.
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Ensure that the appliance is on level ground and completely vertical as the 'Overturn Shut Off Device' may
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have been triggered.
When the pilot is lit, there should be no reason the main burner would not light.
If the pilot is lit but the burner does not light check if too much glass or lava rock is around pilot assembly.
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This could block the pilot light from igniting the main burner.
If the pilot is lit but the burner does not light there could be damage to the control valve. This would need
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replacing by a qualified technician.
If the pilot is not lit the flame failure device has cut off the gas supply. Wait 3 minutes, then try relighting the
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pilot.
Ensure that the appliance is on level ground and completely vertical as the 'Overturn Shut Off Device' may
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have been triggered.
CLEANING & MAINTENANCE

TROUBLESHOOTING CHECKLIST

Pilot will not light or stay on
Burner will not light
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