Solutions To Common Problems; Security; Repairs/Maintenance - LAVAZZA EP 3500 PLUS Mode D'emploi

EN
Problem found
The machine will not turn on.
The machine does not produce coffee.
The coffee flows too quickly, the cream doesn't form on the espresso.
The machine does not dispense solubles.
After pressing a selection that requires the use of solubles, the machine
does not dispense the beverage.
The MY CHARGE Tag does not carry out the recharge
For problems not covered in the above table or if the suggested solutions do not solve them, contact a Lavazza service center.
Intended use:
This equipment is intended to be used in do-
mestic and similar applications, such as:
- in areas for cooking reserved for staff in stores,
offices and other professional environments;
- on farms;
- use by customers in hotels, motels and other
residential environments;
- in bed and breakfasts.
Any improper use (not described in these
instructions) is prohibited. Making techncal
changes is prohibited. The machine is not
intended to be used by children or persons with
reduced physical, mental or sensory impairment,
or lack of experience and knowledge, unless
they have been instructed on the use of the
machine and are supervised by a person respon-
sible for their safety.
Location:
Place the coffee machine in a safe place on a flat,
horizontal and stable surface, where no one can
overturn it or be injured. Do not keep the ma-
chine at a temperature below 4° as freezing may
cause damage. Do not use the coffee machine
outdoors. Do not place the machine on very hot
surfaces or near open flames.
Power supply:
Plug the coffee machine to a suitable outlet.
The voltage must match that shown on the ma-
chine.
Power cord:
Do not use the coffee machine if the power cord
is defective or damaged. In such cases it must be
replaced immediately. Do not pass the power
cable over sharp edges and corners, very hot
objects and protect it from oil. Do not carry or
pull the machine by the cord.
Do not pull the plug by the cord; don't touch it
with wet hands. Do not let the cord dangle from
tables or shelves.
32

SOLUTIONS TO COMMON PROBLEMS

Possible causes
» The machine is not connected to the power source.
»
Capsule not inserted.
»
Load capsule lever is open.
»
The display shows the message: ATTENTION
ERROR 101
» The display shows the message: OUT OF SERVICE
ERROR 201
»
The display shows the message: OUT OF SERVICE
ERROR 211
» A capsule that has already been used was inserted.
» There is no powder in the containers.
»
There is no water in the tank.
»
The display shows the message: OUT OF SERVICE
ERROR 102
ATTENTION
ERROR 202
ATTENTION
ERROR 212
»
The display shows the message: ATTENTION
ERROR 302
ATTENTION
ERROR 312
»
The display shows the message: ATTENTION
ERROR 322
» The display shows the message: MY CHARGE
Err. Com. 01
MY CHARGE
Err. Com. 02
MY CHARGE
Tag invalid

SECURITY

Danger of electric shock:
Never put the electrical parts in contact with wa-
ter. Ensure hands, machine, cable and the foot-
print of the machine is not wet.
Protection of other people:
Keep children under control to prevent them
from playing with the device.
Children are not aware of the risks involved with
electrical appliances. Do not let them reach the
materials used to pack the machine.
Danger of burns:
Do not touch the hot parts (capsule group
door, etc.) immediately after using the device.
During the distribution of the drink, pay atten-
tion to any hot liquid splashes.
Cleaning:
Before cleaning the machine, always dis-
connect the plug from the socket and wait
for the machine to cool down.
Do not immerse the machine in water!
It is strictly forbidden to intervene in the ma-
chine's internal parts.
Do not use the water in the tank for food.
Storing the Machine:
When the machine is unused for an ex-
tended period, remove
the socket and store in a dry place inac-
cessible to children.
Protect it from dust and dirt.

Repairs/Maintenance:

In case of failure, defect or suspected damage af-
ter a fall, immediately remove the plug from the
socket.
Never operate a defective machine. Only an au-
thorized service center may perform repairs. In
the case of work not carried out correctly, we as-
sume no liability for any damage.
Remedy
» Check for the correct insertion in the sockets.
»
Insert capsule.
»
Close the capsule loading lever.
»
Turn off and restart the machine. If the problem persists, contact
customer service or the service center.
» Contact customer service or the service center.
»
Contact customer service or the service center.
» Insert a new capsule.
» Refill the solubles containers.
»
Refill with fresh drinking water.
»
Contact customer service or the service center.
»
Make sure that the solubles shutters are open. If the problem
persists, contact customer service or the service center.
» Make sure that the mixer is not blocked. If the problem persists,
contact customer service or the service center.
» Contact customer service or the service center.
Water tank:
Only fill the tank with non-carbonated, fresh
drinking water.
Do not operate the machine if the water does not
exceed at least the level indicated on the tank.
Capsule compartment:
Only insert single-dose Lavazza ESPRESSO POINT
capsules; do not insert fingers or anything else.
The capsules are to be used only once.
Disposal of the Machine at the end of its life
(European Directive 2002/96/CE - Legisla-
tive Decree 25 July 2005 no. 151):
The box symbol affixed on the equipment
and/or its packaging indicates that the prod-
uct should not be disposed of among nor-
mal trash at the end of its life.
The machine must be taken in a separate col-
lection of specific waste electrical and electronic
equipment in the national territory or to the re-
seller when purchasing new equipment to be
equivalent in terms of one to one.
The user is responsible for taking the appliance to
the waste disposal site, subject to the penalties
provided for by current legislation on this matter.
The proper collection of such equipment for re-
cycling and/or environmentally friendly disposal
helps to avoid possible negative environmen-
tal and health and promotes the reuse and or
the plug from
recycling of materials making up the machine.
For more detailed information about the collec-
tion systems available, refer to the local waste
disposal service or the dealer where you pur-
chased it.