Before Calling For Service; Appliance; Ice Maker/Ice And Water Dispenser - Thermador T18ID Guide D'utilisation

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Before Calling for Service

Before you call Customer Service:
Please check whether you can troubleshoot yourself based on the following information.
Customer Service will charge you for advice – even if the appliance is still under guarantee!

Appliance

Fault
Appliance has no refrigeration
capacity.
The light does not work.
The display does not
illuminate.
The refrigeration unit is
switching On more frequently
and for longer.
The light (LED) does not work. The LED lamp is defective.
Display indicates "E..".
Display indicates
"LOWPOWER".
Display indicates
"HIGHVOLT".

Ice Maker/Ice and Water Dispenser

Fault
No water can be drawn but ice
is discharged.
The Ice Maker doesn't work.
No water or ice is available at
the Dispenser.
20
Possible cause
Appliance has been switched Off.
Power failure.
The fuse has been switched Off.
The Power Plug has not been
inserted properly.
Appliance opened frequently.
The Ventilation Openings have been
covered.
Large quantities of fresh food are
placed in the freezer.
Light switch is jammed.
Electronics have detected a fault.
The line voltage falls below
the permitted limiting value.
The line voltage exceeds
the permitted limiting value.
Possible cause
Devices defect.
Ice Maker is not connected
to the power supply.
Ice Maker does not contain any fresh
water.
Temperature in the Freezer
Compartment is too warm.
The Ice and Water Dispenser Control
Panel is locked (Childproof lock).
Water Tank fills up.
Appliance and Ice Maker were
switched On only recently.
A lot of ice has been taken.
Low water pressure.
The Filter Cartridge is blocked or
needs to be replaced.
Remedial action
Press the POWER Button.
Check whether the power is on.
Check the fuse.
Check whether the Power Plug is secure.
Do not open the appliance unnecessarily.
Remove obstacles.
Switch Super Freezing On.
Call Customer Service.
Check whether it can be moved.
Call Customer Service.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer,
inform the energy supply company.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer,
inform the energy supply company.
Remedial action
Call Customer Service.
Call Customer Service.
Ensure that the water is properly connected.
Set temperature slightly colder in the
Freezer Compartment.
Unlock the Ice and Water Dispenser Control
Panel.
When used for the first time, it takes about 2
minutes for the Water Tank fill up.
Approximately 24 hours are needed until ice
production starts.
Approximately 24 hours are needed until the
Ice Cube Container is filled.
Connect the appliance to the stipulated
water pressure only (see chapter
"Connecting Appliance", section "Water
Connection").
Exchange the Filter Cartridge.