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To remove the dirt:
1.
– Remove immediately: melted plastic, plastic
foil, and food with sugar. If not, the dirt can
cause damage to the appliance. Use a special
scraper for the glass . Put the scraper on the
glass surface at an acute angle and move the
blade on the surface .
– Remove after the appliance is sufficiently
cool: limescale rings , water rings, fat stains,

Troubleshooting

Problem
You cannot activate the appliance
or operate it.
An acoustic signal sounds and the
appliance deactivates.
An acoustic signal sounds when
the appliance is deactivated.
The appliance deactivates.
The residual heat indicator does
not come on.
The Automatic Heat Up function
does not operate.
You cannot activate the outer ring.
The sensor fields become hot.
2.
3.
Possible cause
The appliance is not connected to
an electrical supply or it is connec-
ted incorrectly.
You touched 2 or more sensor
fields at the same time.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The cooking zone is not hot be-
cause it operated only for a short
time.
The cooking zone is hot.
The highest heat setting is set.
You decreased the heat setting
from
.
The cookware is too large or you
put it too near to the controls.
shiny metallic discolorations. Use a special
cleaning agent for glass ceramic or stainless
steel.
Clean the appliance with a moist cloth and some
detergent.
At the end rub the appliance dry with a clean
cloth.
Check if the appliance is correctly
connected to the electrical supply
(refer to connection diagram).
Activate the appliance again and set
the heat setting in less than 10 sec-
onds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the cooking zone operated suffi-
ciently long to be hot, speak to the
service centre.
Let the cooking zone become suffi-
ciently cool.
The highest heat setting has the
same power as the Automatic Heat
Up function.
Start from
heat setting.
Activate the inner ring first.
Put large cookware on the rear
cooking zones if necessary.
Remedy
and only increase the
21

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