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5
TROUBLESHOOTING
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5.1 The stove does not work
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Make sure the connector and size of the flue are suitable for the stove's heating power.
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Make sure the flue is constructed in accordance with the current regulations.
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Make sure the flue inspection doors and openings are closed and sealed.
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Make sure no other appliances are connected to the flue.
5.2 Difficult lighting
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Open the primary air control and damper.
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Use wood and lignite blocks with a low moisture content.
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Make sure room ventilation ensures a sufficient amount of oxygen in the air.
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Make sure the flue is adequate for the stove's heating power.
5.3 Smoke leaks
Check the flue draught.
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Make sure the flue pipe connection complies with the tightness requirements.
Make sure the flow of primary air through the grate is not obstructed by ash.
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Make sure combustion residuals are not blocking the flue pipe.
Make sure the primary air control is open.
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5.4 The glass gets dirty easily
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Make sure the fuel is of a recommended type.
Make sure the wood is seasoned and dry.
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Too much fuel in the combustion chamber.
Make sure the secondary air flow control is properly adjusted.
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Check the flue draught..
5.5 Condensate in combustion chamber
Make sure the procedure for first lighting has been carried out.
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Make sure the fuel is of a recommended type.
Make sure the wood is seasoned and dry.
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Make sure the flue is insulated and complies with the regulations.
Check the flue draught..
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5.6
The oven does not heat up
Check closing of the oven door.
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Make sure the damper is closed in pos. "Z"
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Make sure the fuel burns normally.
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Make sure there is sufficient flue draught.
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Make sure the flueways are clean.
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The Manufacturer reserves the right to make technical or aesthetic changes to the products at any time without notice.
The drawings, measurements, diagrams and any other configurations are given only by way of example.
HELENA – HELENA RUSTIC – HELENA DE LUX – MINI HELENA – MINIHELENA RUSTIC
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