Q-Connect Q10 JAM FREE Mode D'emploi page 4

soft cloth or towel.
• Do not clean or immerse shredder in water. Having the unit wet
may result in damage or malfunction to the electrical compo-
nents. If the shredder happens to get wet, be sure to completely
dry the unit immediately with a cloth or towel.
• Never use anything flammable to clean the shredder. This may
result in serious injury or damage to the product.
tRoUBlESHootInG
If there is a problem with your shredder, check below for the symp-
toms and steps to resolve.
tHE SHREDDER DoES not WoRk At All.
1) Make sur e the unit is plugged in and that the outlet is in good
working order.
2) Overheating with extended use: In the event that the shredder
has shred continuously beyond the maximum running time
and overheated, the unit will automatically shut off. If this hap-
pens, switch the shredder Off for 30 minutes or longer before
resuming normal operation.
3) Make sure the shredder head is correctly seated onto the in-
cluded wastebasket, with all the words and icons facing towards
you. The head unit is particularly designed to work only with the
integrated wastebasket.
Q-CONNECT shredders are equipped with a safety interlocking
mechanism, which prevents the shredder from working when
the head unit is lifted, removed, or accidentally knocked over.
The shredder will not function unless the head unit is properly
mounted as pictured.
4) Be sure NOT to open the cover beyond the preset position, oth-
erwise the ShredSafe™ feature will be activated and the shred-
der will be inoperable. The "SHREDDER STATUS" indication line
must align with the "READY" setting.
Cover over tilt
5) If using a plastic bag to line the wastebasket, please remove it.
This may cause the shredder not to operate properly.
6) The activation sensor of the shredder is located near the center
of the feed slot. Be sure to feed directly into the center area to
activate the machine (especially applies to smaller pieces of pa-
per or credit cards).
tHE SHREDDER RUnS In "REV (REVERSE)" MoDE BUt not
In "AUto (on)" MoDE.
While in "Auto" mode, the motor will not start running until paper is
inserted into the feed slot. Set the unit to "Auto" and insert paper to
shred. The sensor that activates the shredder in Auto mode is locat-
ed directly in the center of the slot. If the paper you are inserting is
narrow, it may not be activating the optical sensor. It is also possible
that the feed slot has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting
card or folded file folder), directly in the center of the feed slot, while
applying force to help push the jammed paper through. This will
usually clear any paper blockage.
4
HoW to ClEAR A PAPER JAM In tHE SHREDDER.
1) Switch the shredder over into Reverse (REV) mode. While in Re-
verse, the shredder will back up and loosen the jammed paper. If
required, you may need to tug and remove several sheets to ef-
fectively clear the machine. When jammed paper is loosened or
removed, switch back to the Auto-On mode to continue shred-
ding. Repeat steps if needed.
2) With stubborn situations where the reverse function does not
help, you may loosen the jammed paper with shredder oil
(cooking oil is acceptable, nothing aerosol). Start by drizzling
oil into the feed slot where the paper is jammed. Let it soak for
about 30 minutes to completely saturate. Return the shredder
back to Auto-On mode. If required, an index card or a rigid sheet
of cardstock (old greeting card or folded file folder) can be fed
into the shredder to help push the jammed paper through.
tHE SHREDDER IS ConStAntlY RUnnInG WHIlE In
"AUto (on)" MoDE.
1) It is possible that the activation sensor, which starts the shred-
der, has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting
card or folded file folder), directly in the center of the feed slot,
while applying force to help push the jammed paper through.
This will usually clear any paper blocking the activation sensor
and feed entry.
Disabled position
2) The activation sensor is being triggered by dust, debris, or oil.
A cotton swab may be used to clean the sensor. DO NOT USE
CANNED AIR. The activation sensor of the shredder is located
Ready position
around the center of the feed entry.
t
W W W . Q - C O N N E C T . C O M