Epson TM-H5000II Manuel D'utilisation page 10

English
For the MICR head
Use a moistened cleaning sheet, such as PRESAT brand (KIC)
"Check Reader Cleaning Card" or an equivalent commercially
available cleaning sheet.
For the MICR feed roller
Use an adhesive cleaning sheet available from Epson. Contact your
dealer.
Cleaning procedure
Use this procedure for both cleaning sheets.
1. Load the roll paper into the printer; then turn off the power.
2. Open the front cover and turn the power back on while holding
down the RELEASE button.
3. Press the RELEASE button 7 times.
4. Close the front cover (the SLIP LED flashes).
5. Follow the instructions on the cleaning sheet. You will insert
the cleaning sheet the same way you insert a normal check.
6. When the sheet is ejected, remove it from the printer; then turn
off the power.
Troubleshooting
No lights on the control panel
Check that power supply cables are plugged into the printer
correctly, the power unit, and power outlet.
The ERROR light is on, and nothing is printing
If the PAPER OUT LED is on, paper is not inserted or is not inserted
correctly.
If the PAPER OUT LED is off, check that the roll paper cover is
closed correctly.
The ERROR light is flashing, and nothing is printing
Check for a paper jam.
If the printer has been printing for awhile, the print head may be
too hot. This corrects itself when the print head cools down.
Turn the printer off, and after 10 seconds, turn it back on.
10 TM-H5000II User's Manual